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January 2024 by Nyla McCoy
My prescription was ready when I got there. Chris's was helpful and courteous.
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December 2023 by Vicki Baggette
Normally pleased but took a box in for FedEx pickup and was told they don’t print labels- contrary to delivery instructions by FedEx.
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September 2022 by Bruce McGill
It's always something... I call for refill, I'm on hold for 20 minutes. Im told the Rx will be ready. 2hrs. Later than promised i still have to wait. This happens over and over. Guess we will be moving our business across the street to CVS.
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August 2022 by Gary Turner
Walgreens has the only drive thru I know of that refuses to make people move out of the way for other customers to drop off their orders etc while they wait for their order. It's not uncommon to be stuck in the line for over an hour with only 2 cars in front of you when you pulled in thanks to a j*** deciding to wait for their rx to be filled regardless of cars being lined up down the block behind them... I've brought it up to the employees before and they still refuse to do anything about it...
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July 2022 by MrJonugget
I just left work early to make sure I was at Guntersville Walgreens before they closed. I even called ahead and told them I was on my way, so that they could have it ready and I wouldn’t run THEM late! Pulled in the drive-thru at around 7:45pm. There was 1 vehicle in line ahead of me. Sat there for almost 30 minutes when they finally helped the car in front me and put up cardboard in the window. Closed. I was still the only other car in line. So unprofessional! The ONLY reason I rated this pharmacy a 1-star is because there wasn’t anything lower that that!
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July 2022 by april acosta
This is the absolute worst pharmacy I've ever been to in my life. They let people camp out in the drive thru, my sisters medicine is NEVER filled when it's supposed to be. You need to fire everyone and start over
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June 2022 by Embashira Rengoku
I would rather a circus of homicidal clowns, dual wielding butcher knives, parachute down from above and chase me like the Purge than go to this Walgreens. It would be faster and more pleasant.
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March 2022 by C Bailey
I have to say I am very disappointed in the staff of the pharmacy at this location in Guntersville. My doc sent multiple prescriptions electronically and after 2 attempts/2 different days to pick up all meds, they still omitted to fill one. Smh! These should have all been ready for pickup the same day; however, they were not. I have now changed my pharmacy with my doc, had her send the unfilled portion to another pharmacy, and DO NOT recommend this location.
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October 2021 by Verlon Willmon
Had surgery today left prescriptions at Approx 11am. Was to be read ar 12:30 pmIt’s 6:36 and my wife is at Walgreens still waiting. One pharmacist on duty doing the best he can. Long line.Not the first problem with this store. We done moving to Publix ASAP.Verlon & Judy Willmon
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October 2021 by Doris Kelsey
Cannot wait till 1st of year so I can change my insurance to get my medicines elsewhere. I live 30 minutes from this store, and they want me to wait 2 hours to fill an Rx. The girl said nothing she could do about it. On more than 1 occasion had to wait 2 days, and make a special trip and still not be ready. Terrible customer service.!
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September 2021 by Tim Olsen
Just sat for 47 minutes in the drive through, only 4 cars ahead of me. When I finally got to the window they ignored me for another 14 minutes until I started honking and beating on window, I ask the pharmacist Christopher why they had NO common courtesy to even let the customers know they were having issues in side, would not even give a answer. This Walgreens needs NEW management.
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September 2021 by Katy Slusher
Worst service ever. They said they had mine ready but it had to be bagged and I had to circle back around. It's for my sick baby who is crying nonstop in the back seat. Will not be back. This is ridiculous.
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August 2021 by Christian Stanford
I have been a customer since 2009.......since the hire of a new pharmacist....my smiling faces small town drugstore has been destroyed...this young man took it on himself to question a long standing medication regimen.....he began by harassing && interrogating me....stepped up to denial of medication....tried to seal the deal by bating me publicly......suprise buttercup...I have documented this heavily with all involved physicians ...the same ones who told you where to go when you denied me..Bonus!! Your Corporate Office!! ...I was even kind enough to read this post into recorded call....must burn you up something fierce that those pesky doctors can tell you what to do ..bye Wallgreens
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July 2021 by Stacy Preadmore
So I called the pharmacy and they told me my prescription would be ready in an hour. I told the woman on the phone that would be perfect because it is an hour drive for me and it is a prescription I had to have and I would swing through after doing some other running since I was in town. I showed up about 3 hours later and she said there was a mistake they didn't have my prescription but they could have it the next day. They could have at least called me and told me they made the mistake so I didn't wait so I didn't waste
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March 2021 by Shirley Chambers
If you are thinking about taking your covid test here, think again! I took a test here 2 weeks ago and it never arrived at the lab. I contacted the lab and they have not received it. Thanks for nothing!
