Shoe Dept. is a family-friendly footwear store with over 1100 locations, offering a wide selection of brand-name shoes, handbags, and fun accessories for women, men, and kids at affordable prices. The store features the latest trends and carries well-known brands such as Hey Dude, Crocs, Skechers, Timberland, Tommy Hilfiger, adidas, New Balance, and Converse, with variety depending on the location. They also offer shoes in extended sizes and wide widths, and helpful store associates are ready to assist customers in finding the right fit. Customers appreciate the friendly and above-and-beyond customer service, especially when dealing with specific needs like wide feet or foot issues. One customer shared that despite being tired and in pain from foot conditions like plantar fasciitis and bone spurs, the staff member spent nearly an hour searching for suitable shoes, even going into unopened boxes to find the right size. The staff member was understanding, reassuring, and willing to help find solutions, including special orders and inserts, making customers feel welcome and cared for. Overall, Shoe Dept. is viewed as a good, affordable place to shop for shoes, with both physical stores and online options appreciated by shoppers.
Stoped by here today after work to see if they had a particular brand of shoe that I liked they did not but I will definitely be back because the customer service I got from the guy and girl working was above and beyond any customer service I've gotten anywhere else in town lately
June 2023
The Shoe Dept is a good place to shop. Without it being as expensive as some other shoe stores ?⭐️ Online is good also ?⭐️
February 2023
Kim and staff are great and help my toddler pick out her own sneakers.
