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January 2024 by Arlene Erskine
The experience was good, but my car displayed that I was low on oil after the oil was changed at your facility, I checked with another service provider to find out that I was a quart low and the provider added a quart.
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January 2024 by Nicole Reaves
Me and my husband got a 2021 Nissan versa Saturday night everybody was so nice and helpful. Amazing place to purchase a vehicle from……
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January 2024 by Terry Fricks
Sales has always been pretty good here. Service, on the other hand, not so much. Brought my vehicle in with a scheduled appointment (actually dropped it off the night before for a morning appointment) to have it checked out (mechanical). Had to call them at 1:30 for an update and they still haven’t checked it out. Why schedule appointments? Most people need their vehicle back as quickly as possible because they are having to borrow a vehicle or depend on someone for a ride. The only reason the get 2-stars is for their sales department.
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December 2023 by William Pugh
Salesmen were very nice and knowledgeable. Looked at car at nightfall and did notice scrape on car. Price was a lot more than expected but that happens everytime you buy a vehicle new or used.
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November 2023 by Jacob Williams
Easy drop off and pickup and my car was done super fast. Friendly staff and quick checkout, and they even already had my military discount applied without even asking.
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October 2023 by Jason Grimes
Service department is the worst. I would avoid this place.Took my wife’s truck in on Monday morning first thing because there was a transmission issue that would randomly happen. The truck is under warranty and I was told it would be 24 to 48 hours. Then on Wednesday I received a call asking me if we pulled a trailer which I replied no and they said they would call back on Thursday. Never received a call. On Friday at 1pm I called back again and no one could tell me anything but said they would call back within 30 mins.. 3 hours later still no call so I called back. Got transferred back to the receptionist who stated they only have 2 people working in service and wanted to take my name and number to have someone call me back. What a joke. If they won’t call me back when promised within 30 mins what makes me thing they would return my call. Such a joke Guntersville Chevy service dept is. Needless to say my truck never got touched and I picked it up.
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October 2023 by Misty Holcomb
The best experience I’ve ever had at a dealership!!! Colby was awesome! The entire process was the easiest purchase I’ve ever made!! Will definitely recommend Guntersville Chevrolet to others & will be back for my next purchase!
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October 2023 by Dylan Reutter
If you need a car this is the place to go! They made the process very easy! Javie was absolutely awesome! He made sure to always keep us updated. Highly recommend this place and salesman Javie. I’ve already told my friends and family to go here.
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October 2023 by Kailee Smith
12/10 Tony was wonderful and made this process a breeze, he was so patient with me and found something that best suited me! Will definitely be back when it’s time to purchase again!
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September 2023 by Jacob Hamilton
Chase took very good care of me and my family. He made the process fast and easy. Very happy with my new truck
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September 2023 by Mildred Chatagnier
The salesperson (COLBY) at the dealership is good at his job. His video introducing himself to me was a new and interesting approach to me. The fact that you were OPEN on Labor Day was a plus for me.Overall: The truck buying experience was educational.(1) I learned; INTEREST offers are only designed to get you into the DEALERSHIP. They are not really obtainable by the normal man. The term "1.9% interest rate to WELL QUALIFIED BUYERS" is a misleading advertisement.(2) The MSRP is calculated by the manufacturer to give the dealership a reasonable profit margin. The doc fees, add on fees and handling fees seem to be a MONEY GRAB. That does not sit well with me.(3) My experience at your dealership was as good as I could expect considering I was buying something that I did not know the actual/best price. I only knew the advertised PRICE and dollars would be added to that price.OVERALL: I am happy with my purchase. I think I got a fair DEAL compared to other dealerships.MOST IMPORTANTLY: I WOULD BUY ANOTHER VEHICLE FROM YOUR DEALERSHIP IF I NEEDED ONE TODAY.
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September 2023 by Jason Shrubb
Had an awesome experience hardly any hassle. Got the car that I wanted and was out the door in less than a few hours . Go to Zach Stedham if you want an awesome experience abd to get the car your looking for that fits you and your situation best
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August 2023 by Tara Hood
I highly recommend Guntersville Chevrolet. David Scott helped me find a suv just right for me & my family & in my budget. He was fast, friendly and very helpful. If anyone is in need of a new ride, go see him. He will help you find just the right car.
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July 2023 by Sarah Wagaman
Very nice environment..friendly people and from the service department to the financial department very helpful and courteous ..Could not ask for better service and our dealer Brent Woodham was and always the nicest and most helpful when ever I see him. They worked so hard to get my granddaughter in a car and she loves it.Thank you .
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July 2023 by Zak Stidham
Excellent customer service, always transparent, and the quickest car buying experience I’ve ever had. In an out in less than a hour, I will definitely recommend them to everyone in the market!