About Publix Pharmacy at Colonial Promenade at Craft Farms
Publix Pharmacy at Colonial Promenade at Craft Farms is highly praised for its organization, cleanliness, and friendly staff. Customers appreciate the well-kept store environment and the pride employees take in their work. Several reviews highlight the compassionate and helpful attitude of employees, with one mentioning an employee who went above and beyond to assist during a tough time, offering to carry groceries and even help arrange a ride home. Visitors also note the store’s helpfulness when they are unfamiliar with the layout, with staff like Roderick providing extra assistance. However, some concerns have been raised about the pharmacy’s service, including issues with prescriptions being delayed, forgotten, or out of stock. Despite these problems, customers commend the overall positive experience and express a strong desire for Publix to expand to other locations, believing it would outperform local competitors. Overall, Publix at Colonial Promenade at Craft Farms is seen as a clean, organized, and customer-focused store with caring employees.
Service has gone downhill and fast! I didn't get 1 of my scripts. Didn't realize until I needed it. Called and the person said yes the dude ett at the front said he thought it was the one I didn't want.... But still I paid for it....really. Lost another customer Publix.
January 2024
Everyone who I have dealt with at the Gulf Shores Publix Pharmacy has a flippant attitude. They really don't care if your prescription gets filled or not.
January 2024
Pharmacy is terrible! From the pharmacist to the techs, rude and go out of their way to not give you your medicine. Everything from blaming Doctors office to insurance, to we dont have it in stock!
