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October 2023 by Zoe Jenkins
Buyer beware. New sales may be fine, but they will burn you with their brokerage sales. They will say anything to get it sold and deliver as is. Hard lessons learned. Here is what we were sold as “well maintained and serviced”First of all our sales person seemed incredibly inconvenienced that we were there on a Saturday trying to purchase a boat because he had plans prior. We had to leave at 4am trailering our trade because he told us that he would be in a hurry and really didn’t have time to do it that day. However this was our only day off living out of state and we were very interested in this boat.I guess maybe we should have known when the power steering went out on the test drive, but after making the trip and them promising to fix it before we picked up we agreed. Well delivery time comes and the power steering went out again on the way from Guntersville to Pickwick Lake. Think that’s all? Nope it went out a third time too, because their mechanics don’t know what they are doing. That’s not even the best part. A few weeks later we lost an engine while out and 30k later here are some pictures from a very reputable service center in our area here.We have reached out for months and finally got a reply to a Google review today. We live in a huge boating community and I would never recommend anyone to do business here.
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June 2023 by Leslie Conover
We had a great experience with this dealership. Rob went above and beyond at every turn, he was very helpful and communicative and kind. We could not have asked for more.
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March 2023 by Bryan Lipscomb
Nice clean dealership
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March 2023 by Ash S
Do not ever go to the female at this location!! Crazy rude and doesn’t care if you let her know she’s rude. We have used Erwin marine for years I just hope the owner sees this because she needs to go.
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January 2023 by kevin jenkins
Buyer beware. New sales may be fine but they will burn you with their brokerage sales. They will say anything and deliver as is. Hard lessons learned. I’d love to be able to post the pictures of what they sold me as “ well maintained and serviced “
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January 2023 by Anthony Swann
Absolutely the worse place I’ve ever done business with. Had a boat in there dry storage for 5 years. They got to do all my service work. I’ve bought life jackets, batteries, skis etc from these people. Sold my boat and bought a new boat. They kicked me out saying once your boat leaves it’s open for the next person. Might be the dumbest rule I’ve ever heard. Doesn’t matter how much you spend with these people they could care less. I would not recommend this place to anyone. If you are looking for a place to store your boat better not sell it!!!
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January 2023 by Blain Hatch
I take my tri-toon here for service or to purchase parts. Always great service. The mechanic that worked on my boat was very informative. Kelly saved the day a few weeks ago when my son-in-law took my boat out on a Saturday and it wouldn’t start. He had them bring it by, they trouble shot it, fixed it asap, and they got to enjoy the day on the lake!
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January 2023 by Michele F
Rented a pontoon boat for a whole day. Great time, nice boat and nice staff.
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January 2023 by Lee Wood
Great place to work with! Mary was awesome to work with and get all my boating need handled.
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August 2022 by Blain H.
Only been here for servicing my tri-toon or purchasing parts. Super helpful every time. The mechanic was very informative also. Kelly saved the day one Saturday a few weeks ago when my son in law took visiting friends and family out and the boat wouldn't start. He had them bring it by asap, they looked at it, and fixed the problem so they could enjoy the day!
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January 2022 by Chris B
Great service and easy to work with. Michael is the man. Picked up my trailer from them.
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January 2022 by Ronald Bunnell
Great place. Maintenance team is up front and on the level. Recommend.
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January 2022 by heidi lewis
Work with these people all the time. Absolutely love the entire staff.
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January 2022 by James Ross
Knowledgeable and helpful staff
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January 2021 by norm hill
Michael is a great sales guy. Erwin is a quality stand up organization.
