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February 2024 by Xiaodi Autry
Always had good services there.
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February 2024 by Whitney H.
Benjamin was really energetic and friendly when he helped us today. Service was expedient and he did it with a smile on his face.
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February 2024 by Tangala Ross
Friendly staff.
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January 2024 by Robby Myrick
LOVE the new location on Main Street Gardendale! Super friendly staff, mostly 'neat and clean' store, and ALWAYS helpful with return merchandise shipping. Glad to have this team in Gardendale!
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January 2024 by Jaime Styles
The employees there were super busy, as it was the holidays, but were all extremely nice and patient.
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December 2023 by Tracey H
Benjamin is the perfect example of outstanding customer service! He was kind, answered questions and put others ahead of me at ease when they couldn’t find their return labels. I just appreciated his smile and how he told them to stop apologizing and that he knows how easy it is to have it ready then get to the counter and can’t find it. The two people ahead of me seemed relieved which just made me smile. The holiday season is stressful enough so having someone who understands makes it a little less stressful.
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November 2023 by JP
Benjamin was super nice and fast!! UPS is lucky to have someone like Benjamin representing their company.
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November 2023 by Janna Moore
The greatest UPS Store I've been to. The workers are polite friendly and so quick.
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November 2023 by Collins
Hey if yall lose Ben I am buying a printer and never coming back. Guy is an absolute pleasure to interact with. Make him manager and let him lead please
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October 2023 by Bob
Convenience of location and prompt, friendly service by employees
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July 2023 by R Matthews aka RJ
I would have rated it higher because the staff is excellent, but the problem is understaffed. Middle of day and only 2 employees. But the point is they need more people especially certain times of the day.if somebody comes in with a large job they can still help other people I just wish there was more stores like this around because with this being the only one in the area it just makes matte. Need an express lane for dropoffs.
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July 2023 by Amy Green
Long lines but the employees was friendly and kept the line moving without feeling rushed or any attitude. Was nice to everyone and they was very busy when I went.
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July 2023 by maire baird
The ups store in Gardendale has went from bad to worse. Everytime you go in there the line is backed up to the door. They act as though you are in their way. The people are not friendly and they act as if you are to know what to do because they don't want to work!!!!!. I will drive right pass this store to go to another store!!!!!
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May 2023 by Madison Seier
Great customer service! They work really fast and the ladies in the front are very friendly!
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May 2023 by P A Pennington
Wow they are FAST! The guy that shipped my package seemed to really be trying to be quick and get everyone handled faster than humanly possible. I wanted to thank him, Pat his hand and tell him to pace himself. I love UPS, my packages are always on time. I hope they treat their employees well, because they deserve it.
