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May 2024 by Terry Collins
Professional , courteous, efficient.
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May 2024 by Edward Peoples
The owner was supposed to be sizing six of my wife's rings. My wife's heart stopped she was in the hospital a month before she passed. I went to pick up the rings , he said he couldn't find them. This went on for several weeks. I then went in and was going to make a police report. He found five still lost one. BEWARE.
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February 2024 by Ellie Wood
Left jewelry to be repaired,3 months later still hasn't repaired my jewelry.i finally had to take it elsewhere. He also has a nasty attitude do not take anything to this place.
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January 2024 by Ellie Conner
Left 3 pieces of jewelry for repair on October 2nd 2023 Jan 3rd 2024 he still had not done the repairs.i picked up my items and took them elsewhere. Kevin has a bad attitude and does awful business. Never take anything to k &k jeweler's. Awful business.
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January 2024 by Ellie Conner
Left jewelry 3 months ago never did fix my jewelry finally took elsewhere after waiting 3 months for repairs.he also has a very unpleasant attitude to the customers. Awful experience
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January 2024 by Ellie W.
Awful business.waited 3 months for my jewelry to be repaired, finally had to pick it up and take it elsewhere. Kevin has a nasty attitude when dealing with the customers.please do yourself a favor and stay clear of this place.
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January 2024 by Ellie C
Took 3 pieces of jewelry here 3 months ago.picked it up today still not repaired.horrible customer service.bad attitude.
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August 2023 by Jerry Ray
Great experience the negative reviews really make me question what kind of people are doing reviews.My personal experience is amazing. Couldn't have asked for better and knowledgeable people to guide me through my needs
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February 2023 by Sheree Smothers
I left a slide bracelet to add a clasp to several months ago. Have checked several times. Still no bracelet. They say they are still waiting on it but in my opinion they have lost it or sold it and I will never see the bracelet again. DO NOT TAKE ANYTHING TO K AND K JEWELERY IN GARDENDALE, AL
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September 2022 by Robert Maples
Please, please, please NEVER take your jewelry to K&K’s for repair. I took my wife’s necklace to K&K’s on Monday August 15th 2022 and was told that the latest my repair would be done by that Thursday. I called several times between the time I dropped it off and when I eventually picked it up and each time I was told that my repair was next in line (apparently for several days at a time). After three weeks I stopped by the store to ask about my repair, to which the owner searched for my jewelry and again told me that my repair was next in line… I told the owner that I would like my jewelry back now repaired or not, to which he searched for my jewelry again and eventually told me that they did not know where it was… After OVER A MONTH for what was supposed to be a MAX 3 day repair, I recovered my wife’s necklace on September 20th 2022. I heard stories like this about K&K before going and I did not listen to those warnings. Please, if you want to keep your jewelry, don’t go to K&K’s
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September 2022 by James Nett
Absolutely AMAZING job on my wife's wedding ring!
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September 2022 by Alexandria McComas
Kevin goes above and beyond. Thanks for everything Kevin!
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July 2022 by Reece Reece
Worst service I have ever experienced. I bought ring from K&K, less than 2 months later diamond fell out, Kevin did not fix, would not give refund & was very rude. I called him every Thursday for over a month & he did not return 1 phone call while he had my jewelry. I Do Not recommend Kevin or K&K.
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July 2022 by Heath Smith
Kevin is not a professional at all. I only gave the 1 star because it was LOWEST option.
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June 2022 by Martha Ross
Some upscale jewelry pieces and you can get a new battery put on your watch
