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January 2024 by Kelvin channel
Marcia is the best hands down she's super sweet and kind.
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January 2024 by Jason Salyers
Definitely had to come back and edit this review to reflect the positive experience I've had. I'd give 5 stars if I wasn't feeling like a zoo animal with all the Walmart patrons staring at me. But since the 1 star I was immediately contacted to make another appointment to make up for the last one and this one was great. Thank you for an easy and painless filing of my taxes!
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March 2023 by paul king
The lady who did my taxes did a great job and was very polite. I will go back next year to the location in gardendale, al. Next to the game store.
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February 2023 by Brach Schooley
Great staff quick service
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December 2022 by Will Hadley
Filed my taxes late. My bad. But was quite happy with my results thank you Nikita Wilson at the Roebuck site for your knowledge and professional support. I will see you next year!Happy Holidays!
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April 2022 by Mike Cheatwood
He was very personable and did an excellent job. I'm very pleased.?
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April 2022 by Wren Holcomb
Mr. Tucker was very friendly and helped me through the entire tax process
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May 2021 by Pamela Kinsey
I am very disappointed in my experience with Jackson Hewitt for the filing of my income taxes. I used this service due to great experiences in my past; however, it is not what it used to be. I wasn’t clearly shown what I could expect back for my refunds, then I wasn’t given any copies, instead I was told that the system was not available, and that I would receive a copy in the mail. On top of not really knowing what happened with the processing of my income taxes, I was charged an outrageous fee. I went away feeling like I had been robbed. I have received much higher refunds in the past few years, and also paid smaller fees with my previous Income Tax preparers. The only compliment that I can offer, is that the employee was very courteous and got me a Walmart gift card. Otherwise, it was a totally horrible experience, and I regret trusting my income tax preparation with Jackson Hewitt.
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March 2021 by Melissa Bentley
Was very pleased with the quality of service that we received. I would not hesitate to refer my friends and family.
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March 2021 by Timmy J
Laniek gave me very good service and helped me when questions that I had
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March 2021 by Julia Shepherd
MS. Makita was very professional and patience. Although I had to pay, she took the time to explain all details.
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March 2021 by Seth Hardy
Friendly, helpful, and didn't take long.
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February 2021 by Best Mompeals
The lady at Garendale locate she did good. But I ask for my Tax paper not to be submitted call the line and it told me my paperwork was prepared not submitted texted the head lady and told her that. I was lied to saying they was too saying they was submitted and it's not.
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January 2021 by Mia DD
Warm environment, quick service accurate service.
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February 2020 by Anthony Stracqualursi
Angela was great. Very fast an polite .