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September 2024 by Shunda Jones
The experience I had was excellent. From being greeted and informed of the selection of vehicles to ending with setting up my online account service for my car.
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August 2024 by Shalanda Frazier
If I could give 0 STARS I would because this is so unfair We purchase our car back in Feb 2024 we purchased 2018 Nissan Rogue and the Air doesn’t work on one side /Driver side team one was notified of the issue within 24 hours I also ask for a BUY BACK because the finance company told me to because I had just got the vehicle and I have the sign out sheets but there is no paperwork in the computer at Team One Chevrolet of our vehicle getting worked on and we was put in 7 loaner cars because I have all loaner car papers and text messages /Voicemails and my Air/Heat still isn’t fixed keep in mine it has been extremely hot so on the hot days I do not drive the vehicle because I am sick and have lupus and other health issues I can’t be out in the heat long we are so disappointed that we got this vehicle the cost is over 20,000.00 with a 500.00 car note and no air or heat on drivers side of vehicle I have waited on a phone call from them to get this taking care of I also went to sister lot where our car was sent to pick up paper on what was done to the vehicle they told me the maintenance department put a part on our car but our car still isn’t fixed but they provided the paperwork but was unaware that the problem was still going on with the car and I informed them that it still wasn’t working I also let the service department come out to check it so they could see it wasn’t working and they agreed it wasn’t working appropriately I will be posting full story on other platforms I will be getting in contact with better business bureau TODAY because this is so unfair I feel like I have been super nice about this situation because I did not want to post about this issue but everything I stated is the Truth I am honestly thinking about letting this vehicle go back ?because I Cannot Do This Any Longer I am disappointed
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August 2024 by Brent Jackson
Great service and me in and out fast.
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August 2024 by Connie Slaughter
I had fast and friendly service.
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August 2024 by caskey ganato
Bought my very first new ride and the guy they call Moose helped us out. He was very patient with me and answered ALL of my questions. I've been driving a 2006 vehicle, so the upgrades they have now are beyond my outdated knowledge. Moose got me in a 2025 Chevy Trax, and so far I absolutely love it!
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August 2024 by Danny Cochran
Very good at what they do and nice people!
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August 2024 by Holly Townsend
Bryan is the best!! Smooth and easy process!
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August 2024 by Pete Alford
Great service, waiting room and very friendly employees. Thanks
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August 2024 by Gary Linam
Wonderful dealership full of great and knowledgeable people!
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August 2024 by Patricia Phelps
The service department is always a pleasure to work with. Each and everytime they are courteous and kind. I started at another dealership and the difference was amazing! They have my business and trust.
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July 2024 by Jin Sutton
Good people's
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July 2024 by T Ryder
Let me start by saying that I have bought vehicles from Team One in the past 2 years. Took a really good friend of mine there when he wanted to purchase a new truck today. First, the salesman was brand new, though he previously owned a car lot of his own in Fyffe, he seemed overly nervous and oblivious to the dealership and how it was run. He entered the dealership 3 times when we simply wanted a price and mileage, each time he entered without returning with the keys. So 20 minutes at 90 degrees before we even got an answer to mileage. After a test drive, we got an answer on price, however, the price quoted quickly increased by 5k. After much discussion and after bantering on trade value, we were told that the payment would be and that there would be one hard inquiry to run credit. This was verified with their credit manager “Moose” who assured us that there would only be one hit to his credit….. Within seconds, there were 8 hard inquiries. A 25 point credit decrease on equifax and a difference in payment of 500$ from original quote….. We asked all the right questions and had been assured that there would be not issues, but when we literally showed them the report on equifax, while sitting at their desk, they started trying to back pedal their answers, told us that they never said that there would only be one inquiry and showing us information that was not provided before we started. We never would have started the process if given the information up front. Though I have been a loyal customer for years, they will never get another sale from anyone that I know. No Team one dealership in Gadsden will get my business again. They are more concerned with making a sale than they are in taking care of the client.
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June 2024 by Tim Reid
Comfortable atmosphere. Made appointment ahead of time and got right in short waiting time.
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June 2024 by Melanie Benton
Customer service was awesome!!!
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June 2024 by Charles Thornton
Great professional team friendly courteous and reliable, guided us through out the whole experience with no issues.
