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December 2023 by Charles Jobson
Picked up a few Christmas gifts for grandkids
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October 2023 by Gina Reeves
Great selection but the young lady wouldn't take no for an answer when I didn't want a old navy credit card. I don't like pushy associates like that. If I wanted one I would have done it a long time ago.
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July 2023 by Julius Buchanan
I took my mom to this store today and a young man, whose name I did not get, went out of his way to try to help her find the exact piece that she wanted. It wasn't in stock, but he tried hard and I really appreciate the work in trying to help an elderly customer.
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July 2023 by Debbie Ellington
Worst customer service at this location. Love Old Navy but not this place. They need more training. Buy online.
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July 2023 by Love Lived
The people who work here don't like you if you are white. They are rude and unprofessional. They lie about their merchandise then gaslight you when you try to return said defected merchandise.
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March 2023 by Mandy B
I went to Old Navy in Gadsden tonight and the store associates were extremely helpful. The prices are always reasonable but I do think the selection of cute shirts is limited. However, I do love their jeans and leggings. The leggings are a bit of a mess and need organized a bit better, but overall I would give them 4 stars for the customer service.
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March 2023 by Ginger Pence
Wide selection of clothes for everyone. I'm a Clearance shopper. I was amazed by all the Clearance items they had. And the employees were super friendly. The manager was running the register when I checked out. If I could remember her name I'd give her "that a girl" 2 thumbs up. I do remember her saying she liked the shirt I had on and how hot it was, wishing the company would turn the AC on.
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November 2022 by Stacy Frasier
Belks is always good. I spend more than I plan
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September 2022 by Chris McKee
Clean, organized store. Love this Old Navy!
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January 2022 by Gina Hooie
Clean store, cute clothes, very sweet cashier.
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December 2021 by Linta Hopper
No shopping carts. Items I tried to buy on Cyber Monday were available in store Tuesday even though website said they weren't. Crammed with merchandise.
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October 2021 by Kristen Haney
Management & any1 else whom calls themselves "in charge" harasses, bullies, & pops their employees tires.
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September 2021 by Lisa Taylor
I love the store great prices very good clothes
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March 2021 by Frances Hatmaker
Clean. Could use more low rise jeans
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March 2021 by Chris Mahan
They offer great clothes and great customer service.