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February 2024 by Katy Minton
Amazing customer service and professionalism. I highly recommend this location if you’re in the market for a rental car.
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February 2024 by Tim Cheever
Other than they need more people working there enterprise has always been good to me.
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February 2024 by Jackie Brown
Great service at Enterprise rent a car in Rainbow City, AL
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February 2024 by Danielle Moore
The team here are very professional and respectful. They will get you in and out with no worries. Chris is amazing. I definitely recommend this place for your car rental needs!
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January 2024 by Royal Deccord
I had to get a rental car while my Rogue was in the body shop from a fender bender. I can tell you that the crew at Enterprise in Gadsden, have it down to a science. I could not have been treated better and what a quick experience. It took about 15 minutes the day I picked up the car, (actually they picked me up at the Nissan store) and less than that when I turned it in. The car was in perfect shape, clean as new, and I had no problems. Great staff.
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January 2024 by Robin Hitchcock
I've rented several times and always have had a great experience. This time the original car started making noises halfway through the trip. I stopped at another Enterprise along the way and they put me in a better car at no additional charge. I'll continue to use Enterprise for my car rental needs.
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January 2024 by Evan Arrington
No issues actually got put in a nicer vehicle than I was trying to get and was clean and no issues mechanical or with staff great place
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December 2023 by Leslie Kilgore
Nice place! Helped me out when I was in a tight spot!
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December 2023 by jami brown
Great customer service
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December 2023 by Tony Hulsey
The staff was fantastic. No complaints with the folks I spoke with. Online vs in-store pricing...not so fantastic
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December 2023 by Jason Dobson
Now the customer service I has was great but nowhere on the site did it said anything about a deposit made my reservation online did all the paper work and when I got there they did the pricing and everything it was actually cheaper than original and then they said there is a $300 deposit and it wasn't mentioned anywhere when I was doing the reservation that there was a deposit so how about MENTIONING A DEPOSIT AND PUT IT IN THE PRICE OF THE VEHICLE RENTAL even if you get it back at the end
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November 2023 by Julia Weber
Rented from them while I was visiting family and would rent from them again. The car was clean. The staff was friendly. Better pricing than other rental places too.
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November 2023 by Michelle Cone
Employees are always helpful, quick service, and I've never been disappointed with the rental.
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November 2023 by TC C.
Horrific would be an understatement! The staff, given their geographic location, lowest possible incomes nationwide, coupled with challenges of academics, fuels their arrogance in, somehow, projecting their being above others as it would be germane to standards of social recognition because they are employed, which is laughable, at Enterprise. As I have traveled extensively, I feel that I have the variables to weigh an accurate opinion. It is my opinion that the staff is highly untrained, true products of the local area, and have standards that are in keeping with the same, substandard at best. I would caution ANYONE who is not from that area, to rent a car from the airport in Birmingham if you want to avoid the lowest of standards, absolute insanity and gross incompetence. I rented a car on Monday, 13 November 2023. I was assigned a black Camry. It had deep scratches all over the finish, the interior had been abused, and it had an unbelievable odor inside the passenger cabin. I didn't, immediately, realize just how intense it was until I'd already departed as a driver from Enterprise picked me up from another location. In order that they didn't smell that, their noses have to be broken or they walk around with them detached and in their back pockets. I couldn't, immediately, return it because of a very tight schedule. However, I returned it at the very next opportunity, which was a day later of a seven day rental. This was my worst car rental experience, ever! I wouldn't recommend them to provide transportation to carry human feces as their vehicles will contaminate even that! If you truly desire to see Village Idiots up close and in the flesh, visit the Gadsden Alabama Enterprise Rental Service.
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October 2023 by Bobbi
ALWAYS friendly, informative, helpful people running this location. So thankful to have them in my community!
