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“David and The Crew are the Best. Always does a Great job on repairs on my Truck.And the free Coffee is a win win. And the young lady up front takes my money with a smile.?”
“We love our purchase & the salesman Jerry Bundy. Excellent customer service driven and we had great buying experience. If we're ever in need of another truck we definitely will buy again from Jerry@ Southland International”
“Brittney was so helpful. She showed us a couple of units that were available so we can see which one we preferred. We finally agreed to one so she took us to the office and started the paper work. Which only took less than 10 minute. She provided us with details and as well as answers to our questions.”
“Office Manager, Ms.Chantale Summerville was very helpful in helping my family decide what was best fit storage for our needs. She has exceptional communication skills, very professional and very knowledgeable about company policies, admin fees and insurance. Thank you Ms. Chantale”
“Always,a pleasure to deal with this shop.The team they have put together will do everything possible to meet and in most cases exceed your needs.I feel this shop is a amazing place”
“Mr. Keante Griggs, Assistant Rental Manager, downtown Birmingham location has been great to work with. No matter when i call him, he does a phenomenal job assisting us (the SWAC) in whatever our needs are. His customer service is what you look for out of every business establishment and he keeps a smile on his face. Mr. Griggs, is helpful in every way possible and i recommend anyone who’s looking for Penske service to go visit him.”
“The lady with short hair (I can’t remember her name for the life of me) that helped me was awesome! So friendly and helpful. I would definitely recommend this uHaul location!”
“I can't tell you how pleased I am with the experience I had. The lady that assisted me was very friendly and helpful her name is Andrea D. She made transaction and return effortless. I will be going back to this location again. I will also recommend this location to anyone.”
“If you are in need of larger vehicles such as trucks or vans, this is the best place to find them in the Birmingham metro area. They have never disappointed. Pricing is comparable.”
“We are a new company and have a odd ball attachment we needed to use with a mini ex. They spent all morning formulating a plan to fabricate a bracket to make it work. I will never use anyone else for equipment rental these guys are top notch!”
“Couldn't ask for a more knowledgeable dedicated group of guys. Service is always top notch. And Rusty he always has fresh coffee ready. Thanks y'all make renting a trailer easy and hassle free.”
“Awesome place!!! They were quick and friendly and I really appreciate them for making it so easy to rent a uhual truck from them when we needed it especially last minute.”
“Sara the manager at this location helped resolve a drop off problem that broke down 3 times via phone with main office, 1 time in person & several $ charges later with the Uptown location. She went the extra mile after I wasted hours on the phone dealing with my drop location a week later. And they still tried to stick her with the problem she was not involved in. Shady. Rent from this location.”
“I have recently had some bad experiences dealing with U-Haul locations, but my experience at this location was excellent! The guy behind the customer service counter was super friendly and my reservation was set and ready to go. I had absolutely zero issues with picking up the equipment and dropping it back off. Even though they aren’t the closest to me, I think I will make this my go to location along with the one in Vestavia. Those locations seem to get it right!”
“Overall my experience with this location was good. A breach in communication and personality conflicts at initial check in was smoothed over. Marquetta, the manager on duty ( I didn't get her name) and Mohammad all treated my husband and I with respect.”
“I see no improvements needed. The experience was excellent. The app logged out when I was returning the truck, but there doesn't seem to be any repercussions. Thank you!”
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“The Office Manager, Brooke, was absolutely amazing. Her energy was infectious. She was very thorough and helpful. Brooke is definitely a great asset to your company. Kudos to her amazing customer service.”