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October 2023 by Adam Dozier
Poor customer service. Multiple calls with no returned call. Messages sent through messenger with read receipts and no response. If you don’t want a customer just say it in the beginning and save us the time.
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September 2023 by Rusty Russ
I have waited over 6 months for this review to give myself time to process this experience. I began vetting Keith and this place for months before I brought my Jeep to him. Cj7 with a 4.0 EFI cherokee motor that needed a new engine harness. I would call about every month and they would say they need more time to get other jobs out, to keep calling and checking in. I asked them every call, if you don't have time please just tell me and I will look elsewhere, but I would like Kieth to do this work, I've heard about his work. They assured me they did and I just needed to wait. So then I deliver the Jeep per their request, with 1000 cash so they know I'm good for the money. I wait about 3 months, call and they havent touched it. Another 3 months, havent touched it. This goes on for 9 months of excuses. Finally, I just say screw it, can I just come get it as is? Yes, she says.I get there, and they push it out front. They have left my jeep outside for 9 months, uncovered. The brand new Corbeau seat is ruined, all the metal pieces I had added (hood latches, keys, shift knobs, etc, all freakin ruined).Even the needle on the speedometer is faded from being out in the sun.Keith hands me my money and says "Sorry, here's 100$ for your troubles". I wanted to reach out and choke this guy with everything in the core of my being. It's taken me a year to sit down and write this without anger in my heart. I don't like being an angry person, it's just not healthy.However....This; this is just not right and being a business owner myself and I can honestly say, if I ever did something like this to a paying customer I would not be able to sleep a wink until it was rectified.Months later; I was fortunate enough to get my Jeep to Lee Hurley downtown on 2nd Ave S @ Hurley Engine Service. Running great now and have since repaired the damage that was done at Off-Road Connection. Maybe you know him better, but I wouldn't trust these people to put air in my tires. Just a liar and zero integrity, plain a simple.
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September 2023 by Rusty R.
I have waited over 6 months for this review to give myself time to process this experience. I began vetting Keith and this place for months before I brought my Jeep to him. Cj7 with a 4.0 EFI cherokee motor that needed a new engine harness. I would call about every month and they would say they need more time to get other jobs out, to keep calling and checking in. I asked them every call, if you don't have time please just tell me and I will look elsewhere, but I would like Kieth to do this work, I've heard about his work. They assured me they did and I just needed to wait. So then I deliver the Jeep per their request, with 1000 cash so they know I'm good for the money. I wait about 3 months, call and they havent touched it. Another 3 months, havent touched it. This goes on for 9 months of excuses. Finally, I just say screw it, can I just come get it as is? Yes, she says. I get there, and they push it out front. They have left my jeep outside for 9 months, uncovered. The brand new Corbeau seat is ruined, all the metal pieces I had added (hood latches, keys, shift knobs, etc, all freakin ruined).Even the needle on the speedometer is faded from being out in the sun. Keith hands me my money and says "Sorry, here's 100$ for your troubles". I wanted to reach out and choke this guy with everything in the core of my being. It's taken me a year to sit down and write this without anger in my heart. I don't like being an angry person, it's just not healthy. However....This; this is just not right and being a business owner myself and I can honestly say, if I ever did something like this to a paying customer I would not be able to sleep a wink until it was rectified. Months later; I was fortunate enough to get my Jeep to Lee Hurley downtown on 2nd Ave S @ Hurley Engine Service. Running great now and have since repaired the damage that was done at Off-Road Connection. Maybe you know him better, but I wouldn't trust Kieth to put air in my tires. Just a liar and zero integrity, plain a simple.
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August 2023 by Charles Cloud
Very helpful. Saved my bacon at the last minute. Thank you!!
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June 2023 by Michael
These folks got me in and out relatively quick. Great attention to detail. Great price. I was actually a little apprehensive because of all the 5 star reviews but I get it now. This is a 5 star shop. They will have all my future business
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March 2023 by Jimmie Lay
Keith has always been honest and provides quality work.
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February 2023 by Greg Baker
Off-road connectionThe owner Keith is a stand up man he has been in the industry for 30 years now that I know of. He has always been fair on his pricing he does excellent work, very knowledgeable about all types of vehicles especially Jeeps. Keith has great people that work for him and he oversees the jobs that are done at his shop.
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January 2023 by Tank Autos
Finished My Drive Shaft In 1 Day Definitely Recommend
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November 2022 by ron busenlehner
Great experience.Owner is a hands on person with great mechanical knowledge.Reasonable prices and fast service.Highly recommend this companyServices: General repairs & maintenance
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October 2022 by JohN S
Ray did an awesome job fixing up both my driveshafts! Very quick service and a good price too. Highly recommended!
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September 2022 by Chris Weston
This place does very professional work fixed my 2017 f250 front and rear differentials that another shop messed up. job was done perfect and very fast. Would recommend it to anyone.
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January 2022 by Juan Hernandez
Nice place , they have everything for jeeps and more
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January 2022 by Jon Swam
The service and knowledge at ORC are unmatched. Everyone is kind and informative about everything and makes sure you have the best experience. Won’t take my Jeep anywhere else, period.
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January 2022 by Angel Maxwell Leggett
Greg is losing his memory and can't remember a conversation with him 3 days ago.
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November 2021 by Nicholas Watson
Thanks for letting me park my rig
