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January 2024 by Erin Howze
It was easy to sign up for a storage unit. I don't like that there is no real human contact. It's a bit pricey for the unit not to be temperature controlled.
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December 2023 by Brian Mitchell
I had a wonderful experience while going through the process of obtaining a storage unit. Lee Ellen made the process easy. She has excellent customer service skills and a bubbly attitude. I would recommend this place to anyone
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December 2023 by Michelle Evans
Very easy process! Greg was very nice and explained everything thoroughly! I love how well kept and clean the building was! I highly recommend!
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November 2023 by Glennis Points Rice
If renting a storage unit was a party, this would definitely be it!!! The ease of it all was amazing. My virtual agent, Greg-BHM, gave me the ultimate in customer service. This is such a great concept. My units were clean, well lit and Greg helped me get them close together. Fantastic experience!
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September 2023 by James Reagan
The facility is well maintained. The technology is awesome. The ease of payment and use of the facility through the app is great. Staff is friendly and very helpful. I will use them again if the need arises.
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September 2023 by Michael Thomas
I had a experience all around. Greg, my virtual manager was polite and extremely professional.
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September 2023 by Paula Moffett
Very pleased with unit and customer service...Anna is the best ever to help with any issues
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July 2023 by Justin Ingram
This storage facility is definitely top notch. I liked the easy access by using my phone to enter any part of the building to get to my unit.
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June 2023 by Cleresea Brown
The total process is an effortless process, even from an extremely distant location..#well pleased……
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June 2023 by Jo Anderson
My move in experience was HORRIBLE! Arrived on a Sunday with a 20ft U Haul. Nowhere on my paperwork was my code listed. I couldn't get to a person to answer. But I had paid movers to be there. So I'm out of that money, still have a loaded truck and an extra day charge for the truck!!
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May 2023 by Louis DeArman
Mia was a pleasure to work with. Process was quick and access is very modern.
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May 2023 by Matt
Courtney has been really amazing! She helped us get transferred to a much bigger unit for only a few dollars more. She has made our experience with StoreEase to be a pleasant one. I also love how easy it is to actually access your storage unit through your phone. StoreEase is a all-around good place to store your items.
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April 2023 by Pressure 23 llc
Courtney at Gardendale store ease is awesome. My Customer experience was a 15/10. She greeted us as soon as we entered the door! She was very patient & informative. I upgraded my unit thanks Courtney you are the best!
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April 2023 by Rick Barlow
Yesterday, after a rather unpleasant experience at a close by competitor. I visited this establishment. First, I had to adjust to the fact that it was all virtual. At near 66, I'm certainly not use to doing business that way. However, the young lady that came on screen, Mia, made it quick, easy & even pleasant. She was most congenial, warm & friendly, yet professional, efficient & thorough. Thank you Dear for walking an old man through it LOL. You are a distinct pleasure
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April 2023 by Chrissy Mattox
Dalene was very helpful on getting us set up and in a storage until. Gave me us all the information we needed to get to our unit. Great company to rent your storage place from. I feel that my belongings are very secure where they are. I would HIGHLY recommend this company