O'Reilly Auto Parts store #1644 in Fultondale, Alabama, is known for its friendly and helpful staff who provide excellent customer service. Located at 301 Walker Chapel Plaza, the store offers a wide range of parts, tools, and accessories, along with helpful services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store also resurfaces brake rotors and drums and offers a free Loaner Tool program for special tools, with a refundable deposit. Customers appreciate the staff's willingness to find parts quickly and assist with parking lot help. Many reviews highlight the staff's friendly attitude and their ability to quickly address issues, such as replacing batteries in keyless remotes or finding hard-to-get parts like a Jeep Comanche starter. The store’s positive relationships with customers and mechanics make it a trusted location. With over 6,000 stores nationwide, O'Reilly Auto Parts remains a reliable choice for automotive needs, delivering helpful service and quality products.
Everyone was very nice! And they had a great relationship with Mechanic/Big Brother Dalmineo Williams! While there, several customers came in and were greeted with the same energy as a commercial customer and with the same urgency.
August 2024
Always friendly, welcoming staff, willing to find the part you need or help you out in the parking lot. Highly recommended!
January 2024
Team members hi 5 when you walk you walk in ,very helpful and polite
