“I had a bad experience at the AutoZone in Forestdale and decided to try O'Reilly, which is located across the highway. I walked into O'Reilly Auto Parts in Forestdale and was greeted with a smile and "How may I help you?" The entire team of professional auto parts specialists...Mack, Joe, Keith, Shenequa, the tall gray-haired White gentleman, and the 20-something year-old Black, young lady who wears the eye glasses are always on top of their game. I have been to this location a few times within the last year, helping my youngest son get somethings for his car and I am always pleased with their customer service. The team of professionals at the Forestdale location really works hard to welcome and meet the auto part needs of their customers.”
“I called twice before actually going in. I was calling around comparing prices. The price I paid for a battery with a two year warranty from them one of the competitors wanted that much for only a one year warranty. They were so nice and professional on the phone and in person. Made the bad day I was having so much better.”
“Tim !!!!! The store manager is the best !!!! I had an emergency come up after my brothers graduation and him and another young man definitely educated me on how to go about changing my alternator belt . I was stressed out! Thankyou so much …. I wouldn’t go to any other oreily .”
“The guy who helped us was amazing I forgot his name but he be their all the time and been with the company for 4 years he need to be promoted . I call him Lil Red on the evening shift. Keep up the good work. Great worker.”
“Oreillys is Gardendale is the best parts house in Alabama, especially for commercial accounts! They had my parts ready in no time, and were very communicative. And they were right! I also found out this location is the largest one in Alabama and is the main hub for the state, so if any location in Alabama is going to have what you need, it will be this one. This place is HUGE!”
“Customer service was AMAZING this morning- the very helpful young lady helped me with a tail light issue and was very pleasant and understanding- i recommend this location 100%”
“Management was awesome this morning! I came in to get an axel and brakes for my vehicle a 2014 Chevy Equinox and was meet with so much grace. Thank you to the two guys that assisted.”
“Thank you so much to Brandon Foster! He was the kindest and most helpful today. Oh Reily’s is blessed to have you as their employee. Such a sweet sweet soul in such a young man!”
8:30AM - 4PM
440 Finley Blvd, Birmingham“First time ever going there. Stop by on Tuesday (1/10/23) to inquire about cost of battery for Van -15 passengerReceived out the door cost and it was available.Thursday,( 1/123), purchased the battery!Everything was a ok with battery purchase.Have not put it in the van yet, I'm waiting for seller to call when documents are ready to pick up vehicle!!”
“I went in for a return. A 4 way tire tool I'd just bought broke my first time using it. I wouldnt recommend buting one of these from O'Reily's but employees are great!”
“I had a great experience. I went to get my battery checked because my car wouldn't start and I had to get a jump off. The worker that helped me was very helpful and told me my battery was weak. Although I didn't get a battery from there because it was expensive I really appreciate the help.”
“I don't remember the ladies name that helped me but she was very knowledgeable, helpful and patient and just did a stellar job at getting me exactly what i needed.”
“My alert on panel lit up - your keyless remote is low. Went and shared my problem. The clerk
immediately replied your battery needs to be replaced . Battery, two in package. He invited me to bring my extra remote in later, and he would put the extra battery in. ** Great customer service. Thanks ?”