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February 2023 by Stephanie Wise
We have been going to Vista Optical since we came to Fort Rucker in 2016. Over the years we have dealt with Debbie and she’s incredible! She is always patient with us as we’re trying to find the right frames. She has fixed our grandson’s glasses, I couldn’t tell you how many times. Especially when you think there’s no possibility of them ever being fixable. She always has an amazing attitude. Her customer service is outstanding I highly recommend!
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August 2022 by Aimelis
This place is amazing! Especially Mrs. Debby, she goes above and beyond to get you what you need and not to mention she is the absolute sweetest! Love her and wouldn't go anywhere else to get my glasses.
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July 2022 by Joey Lamb
Debby and Kimberly here at Ft Rucker AAFES absolutely ROCK. They worked with my crazy work schedule to get my exam scheduled and completed. They were invaluable in helping me pick out frames as well as prescription sunglasses. My new glasses came in less than a week! I would highly recommend them to anyone with access to AAFES! Thank you Ladies!!!
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July 2022 by brandy Davis
Terrible fake nice customer service and doctor got my prescription wrong. Had a different exam elsewhere and had a much better exam and visit. Also they charge for cases on designer frames that a case should come come with. Spend your money elsewhere.
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June 2022 by Christina Gingrich
Great customer service! We've used Vista Optical a few times over the last 4 years to buy glasses for my daughter and myself. Every time has been a positive experience. This last time, there was a slight mix-up with the frames we wanted, but the ladies at Vista helped make it right and didn't charge us for the difference in the frame price (when they could have). So nice to have a good customer service experience these days.
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June 2022 by Otis Stanley
Debby was super professional and the service was amazing!!! Great for Soldiers!
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May 2022 by Alyshia B.
Horrible exchange program. Picked out frames when my eyes were dilated and took them back the day after after I picked them up because they were awful for my face. Picked out a new pair of frames that was significantly cheaper and was advised by an employee that if I came back on Monday that the manager would be able to process my refund for the different in frame cost. When I returned on Monday, the manager told me that wasn’t their policy. If I exchanged the frames for a more expensive pair, I’d be expected to pay the difference if I exchange for a cheaper pair, they are not expected to refund to me the difference. They’re supposed to serve military families, but this seems like a massive rip off.
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March 2022 by Tracy Oredson
I highly recommend Vista Optical. Debby helped me pick out glasses and ordered my contacts. I am very picky and tried on several pair of glasses and she was very patient with me and helped me pick out the perfect pair. I would definitely recommend Vista Optical.
