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December 2023 by Sara Rowland
Me and my family leave on 17 acres a land each have our own mailbox and they keep putting all our mail in one box and I’ll go weeks without getting my mail because other family members get it in the mailbox and don’t say anything I’ve told the mail carrier twice to stop putting my mail in other peoples boxes there’s a reason why we all have separate mailboxes if I wanted my mail with there’s I wouldn’t have put my own mailbox up I’ve been twice behind on bills because I never get it because they put it in my other family mailboxes it’s rediclious there all right beside each other how hard is it to put everyone’s mail in there own mailboxes
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December 2023 by Sara Yeadon
Me and my family leave on 17 acres a land each have our own mailbox and they keep putting all our mail in one box and I’ll go weeks without getting my mail because other family members get it in the mailbox and don’t say anything I’ve told the mail carrier twice to stop putting my mail in other peoples boxes there’s a reason why we all have separate mailboxes if I wanted my mail with there’s I wouldn’t have put my own mailbox up I’ve been twice behind on bills because I never get it because they put it in my other family mailboxes it’s rediclious there all right beside each other how hard is it to put everyone’s mail in there own mailboxes
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January 2023 by Melissa Pack
They are super slow and talk to much at the window and they close early all the time. It says 430 but you better be there by 345
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January 2023 by Dakota
Not only did my package arrive absolutely soaked and falling apart (it hadn’t rained here all day and I got to it not even 20 min after it delivered ), my items were smashed to pieces. When I called I wasn’t even able to get past the automated system to talk to anyone was given a generic message saying my order didn’t show insurance and therefore they aren’t liable.This isn’t the first problem with them. My packages are constantly placed in the most ridiculous places (usually majorly damaged) WHEN WE HAVE A FRONT SCREENED IN PORCH. Instead they put it by our garbage cans or in our back yard on the old rotting steps??Ridiculous.
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September 2022 by Joe Mama
We pay good money to rent our p.o box and would appreciate it if you wouldn't cram our mail in our box causing our mail to tear in half.
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July 2022 by Cody Crowder
Don’t actually have a problem with the office or anyone that works there just the fact that you can’t call them and whenever you try to call it’s just an endless loop of robots.
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May 2022 by David Hall
Access to the parking lot would be nice instead of having to park down the street.
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January 2021 by Maxine Downing
Perfect Little Small Town Post Office with Great Service. Every time I have had to go into the post office, I have experienced excellent customer service and extremely patient clerks. Right now with all the negative in the world and especially with the busiest time of the year and the greatest pressure on the service, I felt like these ladies needed a little public praise. After all, if your "gifts" do not arrive on time, is it really their fault, especially if you waited until the week before Christmas? I mean, you knew Christmas was coming last Christmas, same time every year. That being said, please be aware, you cannot save your label and have them print it there in this Fort Payne Post Office. If you pay online and expect to have them print the label, you will have to rebuy the service at the post office and then request a refund via online for your online purchase. And to that note, they are responsive with your requests and refunds. So lighten up,
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September 2020 by john starling
my order got sent to the wrong address about 50 bucks down the drain im not happy with my delivery lady and I want a refund of my money I will be visiting you on Monday since this is Saturday I know I won't see that package so I want a refund
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August 2020 by Pam G
Fort Payne USPS - multiple packages not delivered to my apartment door, left in a public place for easy pirating. Not trustworthy. Interestingly, UPS and Fed-X have no difficulty delivering packages to the correct apartment.
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August 2020 by Pam S
Fort Payne USPS - multiple packages not delivered to my apartment door, left in a public place for easy pirating. Not trustworthy. Interestingly, UPS and Fed-X have no difficulty delivering packages to the correct apartment.
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June 2020 by Christie Maness
I love you guys!
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March 2020 by C David Johnson
Refuse to deliver parcels to my address, because they cannot turn around in my driveway. I make 3 point turns in my driveway everyday. I also get deliveries everyday from UPS and FedEx in trucks 3 times the size of the USPS vehicle. Constantly misdeliver mail to me and friends and family. Worst post office I have ever had to deal with. They do whatever they want and are totally incompetent
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November 2019 by Nebo Blizko
It's best post office!!!!!!! Workers are so patient and ready to help. I came with a money order problem and Penny help me a lot and did everything with a smile
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October 2019 by Jacob W
Had a package coming to me in another state, this post office has kindly offered for me to take a road trip to pick it up there instead of delivering it to my home, IN ANOTHER STATE, where it was addressed to. Because apparently they don't deliver packages anymore, you have to drive hours to go get them. What do we pay them for exactly...
