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June 2024 by Norman Rickell
Always happy to stop by here as they have excellent service
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June 2024 by Misha Patel
The manager doesn’t know how to run this properly or how to talk to their customers. There was one banker and 3 tellers… including the manager acting as teller! My dad has als and they were not accommodating or understanding people that are handicap! Would not recommend this branch or this company! I would go to regions if I were you!
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June 2024 by Mandy Daisy
Worst banking location i think I've ever witnessed since I've banked with them for over 30 years! Do better after waiting to see someone at the desk for 2 hours. I was told to make an appointment.
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May 2024 by Brina Thrash
The lead teller/floor manager is no kind whatsoever. 0/10 I would not recommend
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April 2024 by batepy yoyomo
They need more tellers... Very slow the attention
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March 2024 by Mechs Lara
Very rude staff been here many times and they all hate working with people. Try coming to branch 3 times to return keys to close safety box and those 3 times no one could help.
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February 2024 by Kayla W
Extremely rude and disrespectful staff every time we call or go inside. If you have to use Wells Fargo, it’s worth driving to Gulf shores. Foley is awful.
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February 2024 by Elizabeth Fries
I bank here for my personal account and was taken back how disrespectful I was treated by many tellers over the last few months taking deposits for my employer. They strongly suggested we put our deposits in the drop box going forward. So we did and when we went to pick up our deposit slips they had misplaced a few. I called my coworker to verify how many slips we were waiting on. As I was on the phone with my coworker The teller began to talk smack with another teller in front of me like I could not hear her. The teller snipped at me that I could go online to verify them. I explained no ma'am I cannot as I work for a corporation and online banking information is not given to us. She then snapped back I could wait for a banker then if it was a problem. My issue is the lack of customer service. Whether I personally bank there or not it should be great across the board. I have banked with Wells Fargo for 6 years now and never come across this kind of treatment at any bank across the US. Until Foley ALABAMA. Highly disappointed and teller Diane needs to take a refresher on customer service.
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January 2024 by Sarah Cano
My mother went there and needed some assistance. She was sitting there for 2 hours no one asked her if she needed any kind of help. Being in the customer service industry this isn't the way to treat your loyal customers, next time ask the customer how you can help them or what kind of assistance they need. You should have your employees to get better training in customer service. Loyal customer like being recognized and when they receive that kind of treatment makes them second guess if they wanna continue staying with this bank.
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January 2024 by Tonnia Law-Crenshaw
DRIVE UP WINDOW BEEN OUT OF ORDER FOR NEARLY A YEAR!! THE PARKING LOT IS ALWAYS A CLUSTER AND THEY DONT HAVE ENOUGH TELLERS FOR THE VOLUME I ABSOLUTELY HATE THIS BANK I ONLY GO THERE BECAUSE MY JOB USES IT SINCE ITS A NATIONAL BANK BUT I HATE EVERYTHING ABOUT IT AND SO DOES MY EMPLOYER IF HE COULD FIND ONE WITH THE SAME BRANCH LOCATIONS HE WOULD CHANGE IN A HEART BEAT
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November 2023 by Alperen
I Hope one day the atm is going to work
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November 2023 by Cali Girl
Went on Sat, at arrived at 9:45 am. What a disaster. Inside wasn't any better line out the door. Got to the drive thru window finally at 10:55am realized there is 1 teller handling 2 lanes. I work for a bank and that is not acceptable for the employee or the customers. Very sad. Hope you can retain quality employees. ?
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October 2023 by Rheana Rice
ATMs not working, lines long,... rude spanish lady who is a banker i was informed having to do teller position.. almost 20 minute wait.. todaywas no better
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July 2023 by James Kretz
Friendly and helpful.
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July 2023 by Jenifergouveia21 Gouveia
Terrible service. If possible stay away from this location!
