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“Just like the candy store is to a child Harbor frought is to a man, any man will be able to find something he needs in this store, The only thing that keeps me from going more often is they are just a bunch of games and they are trying to force men to play their little coupons game and just like so many companies these days harbor frought has succumb to the lowest form of scum, they're all about advertising their products at the lowest price and you get to find out when you get to the counter and there's a long line of people who are all looking at you like dude hurry up so I can go get nowhere fast that's when they tell you that you have to have a coupon to get the price and they are just going to run themselves out of business and I have literally just about had it with these local companies, I've been trying to keep my money within my community but they're just making it too difficult to deal with the hassles their stupid little games and so called policies well I guess they are going to be just fine losing the $50,000 in sales over the last few years because I have been getting better deals from online retailers and I don't even have to risk my life in traffic or getting pulled over and harassed by baldwin countys over funded corrupt police force, I have on occasion over the past 20 years and tried to give my business to a local from tires to weedeaters and I will be honest with you I would stay home and look online like i have done for the past 20years you will pay much less and it will be brought to you, or if you prefer just go to the harbor frought and play their coupons game, hope that helps, be good now ya hear!”
“This is a tiny little store but the customer service is excellent.. We have purchased several appliances and our riding mower here and if we have had any issues they have taken care of them.. My husband is always buying tools here whether we need them or not which we mostly dont need anymore.. They have good sales.. I have always like sears and wish they would put a big store here in one of the malls.. This mostly tools and appliances ..But if you need something in that area this is a great place..”
“My AGM battery that I bought two years ago failed on me, NAPA didn't have the same one in stock but could get it but I opted to go with a regular lead acid battery that fit my truck, I didn't have my receipt but they took my word on when I bought it and gave me credit on it. They also installed the new one while I waited and took just a few minutes to do it. Thanks NAPA.”
“Good store, typical H.D. big box. Really appreciate employees like Tray in plumbing. Really knows his stuff (20 yr plumber), quick to help, offer suggestions, ask clarifying questions,… Employees like that really make a difference when you’re working on a project. Kudos!”
“About like any other big box hardware store — cavernous, hard to find what you want unless you visit weekly and learn the layout, and finding competent help is hit or miss. I can literally find nothing else to say about the place.”
“They have a pretty good pickup curbside system..I downloaded their app and u can let them know u are here, what space, description of your car..also on the sign u can text them and give them the info that way..quick and easy if u are not prepared to go.into the store..”
“Always looks organized, firendly staff, willing to assist with projects. Pet friendly!!! the only draw back is the automated check out, IT IS QUICK, but I dislike the machines taking people's jobs.”
“I have been working at buying flooring from out of state for a rental unit. Amanda and Gaven, in flooring, helped me by several phone calls. They have been so very helpful, kind and patient. It has been a shear pleasure. Can’t say enough good things about those two. I sincerely hope their managers are aware of what treasures they are.”
“Broke the main waterline coming into my house on the 4th of July no less. Went to Lowe's in Foley, AL and found 3 employees that were trying their best to help me out. Sparky figured out exactly what I needed, Jessica was very helpful in finding everything. I did not get the name of the other man but he was super nice and helpful. Sparky explained to me step by step what I needed to do to fix the line and it worked!!!! Never did any kind of plumbing work before and this turned out great, thanks to these 3 people. Thank you, thank you, thank you.”
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“The employee I dealt with was very helpful and very friendly. I had several questions and he answered then all. I felt he cared about my experience and didn't just want me to spend my money and leave. He even answered questions after the purchase. Lots of tools! Good deals to be had here as well!”