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August 2024 by Jackie Strickland
Excellent customer service and rates!
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August 2024 by Judy H
Destiny went above and beyond to help me. I appreciate her patience with a senior lady.
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July 2024 by Steve Birch
Whenever I have called this agency, I've had nothing but GREAT, prompt experiences!!! Highly recommend them! They are ALWAYS friendly and helpful.
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July 2024 by Kendra Balzer
We recently had our loan company inform us that we had no wind insurance. This was to be paid from our escrow account. The insurance company that we had, another,State Farm company ,was negligent and let our wind insurance lapse for over 30 days. Not only did we have to find a new agent, they had a lot of work to do to get our wind coverage up to date! Loretta Blount worked for 2 days with us to insure that this insurance was being paid from our escrow account. My husband and I were a wreck worrying over this problem. We are elderly and don’t understand a lot of the problem but, Loretta was a godsend! She reassured us that it would be taken care of, and for us not to worry. What a weight lifted off of our shoulders! She spent several hours with us explaining what she was doing and what needed to be done. It was like night and day from our previous agent. Those boys had no clue with what they were doing!
Frances Holk-Jones State Farm Insurance Agency are so professional and curious! The office is beautiful and so warm and welcoming! The receptionist is a breath of fresh air! What a delight to be greeted by a sweet friendly smile!
Thank you, Loretta and thank you Towanda! We appreciate your work!
Kendra and Joe Balzer.
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June 2024 by Brad Yates
Just rang them up since my current condo insurance person, was somewhat dismissive at answering my questions, and boy am I glad he was- since it allowed me to find this agency, and specifically, Loretta Blount. Above and beyond does not describe it. She joined me on a call to the lender, getting the info, as needed for her to get me sorted out. I ended up with better coverage, for slightly less money, and she further educated me on the condo HOA policy vs the Condo Owners policy.
If I lived in Alabama, my entire insurance portfolio would be swapped to this agent immediately.
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June 2024 by Dallas D
Loretta is fantastic! We really appreciate how much you do for us. State Farm is truly the best!
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June 2024 by Joe Mencotti
Awesome service great coffee.
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June 2024 by Becky Newsome
I’ve been with State Farm for over 25 years and would never use anyone else. Their customer service is wonderful and everyone is always so helpful. I especially appreciate Loretta for always being there to help me over the years. She goes above and beyond and I don’t know what I would do without her!
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June 2024 by C J
Super great doing business with. Easy to work with on claims, adding and changing policies, and just everything we worked with them on from moving, buying selling houses, camper, car. Moved 3hr away and still keep them as our insurance agent.
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June 2024 by K N
Do not use this agency. Ms Frances Holk Jones tried to sneak legislative action through for her friends, to annex Fort Morgan Al. She is condescending, ignorant, and does NOT represent Ft. MORGAN.. She will be voted out.
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June 2024 by Fred Beaman
I want to thank Jean Cheatwood for her assistance with my hail damage claim. I was having trouble reaching my claim agent by phone. So I went to Francis Holk-Jones office in Foley and spoke with Jean Cheatwood. She was amazing, knowledgeable, kind and knew who to call for assistance with my claim. It was an amazing experience and yes my claim was completed. Thank you Jean!
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June 2024 by Pickett Wilson
Professional, prompt service. Doing business with them is effortless.
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June 2024 by Sara Filley
Loretta Blount has been Very helpful and answered our questions
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June 2024 by Corey Brantley
Y’all are absolutely the best. Thank you Loretta Blount for always helping me when I need it.
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April 2024 by kelsey santana
LORETTA!! LORETTA!!! You’re my insurance guru/hero!! She’s amazing, helpful, knowledgeable and gets it done! Anytime I reach out to her, she’s right there taking care of it! It’s been a pleasure having her as my insurance agent!! She’s been my agent for years and I refuse to let her go because she gives me peace of mind!! Thank you so much for all the years you’ve helped me and my family! You’re truly appreciated!!
Yours truly!
-Kelsey ??❤️
