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November 2023 by david frank
My shower remodel should have taken only one day but it turned into five months! Due to their incompetence! Wrong size pan, wrong color trim, wrong color caulking, not enough caulking and a few other things. And then, when I talked to the owner Kip to reduce the price because of the hastles he said that he doesn't do that. I wouldn't trust them to change a toilet paper roll!! Minus 5 stars!!!
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June 2023 by Chuck Walls
Never retuned my call or there survey request.
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October 2022 by Mike Larry
Representative wanted to argue with me about what I should do instead of giving me a quote on what I asked her to. Very unprofessional. Will not recommend
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July 2022 by James
We love our new Kitchen ! ..the designer did a great job showing us what our kitchen would look like before we purchased, love the 3D designs and once installed they were beautiful. The installers were so polite and cleaned up daily, which we apricated very much. There were hiccups, but they made every effort and explained our options, they resolved it all.2. Our bathroom was such an improvement, we needed a much wider shower with handicap features and a custom wide glass door. Wasn't even a challenge for them.3. Overall great experience considering the scale of the project.Special thanks to Kip the owner for taking contacting us personally to make sure were satisfied.*photos before appliances, range hood and glass doors arrivedServices: Bathtub installation
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January 2022 by Jamie ONeal
I'm not generally one to leave a review of a company, but they really went above and beyond for my family and I.Like so many, our home was badly damaged from Sally. Between dealing with insurance, the water restoration process and supply shortages, the rebuild has taken over a year. Kip and his team have shown us endless patience with our questions and indecisiveness. Like many people.. I've never even thought about all the little details it takes to build and design a space. I'm so thankful have and they had a designer there to tell me what cabinets look best with my floors.The whole process was very intimidating going in.. especially when it was because of a storm and not by choice.. but they made it feel less overwhelming.Kip.. please thank your whole team for us! They're all wonderful!
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January 2022 by michael thompson
Representative wanted to argue with me about what I should do instead of giving me a quote on what I asked her to. Very unprofessional. Will not recommend
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November 2021 by Alla Nikitina
Out of business
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October 2021 by Peggy Jackson
We purchased a home that had been flooded during Hurricane Sally. Coastal Kitchen and Bath in Foley, Alabama was hired to complete a kitchen renovation but the designer did not measure the trim correctly and it was reordered with an expected delivery date of June 8th. The materials arrived and they were again measured incorrectly. After several attempts to talk with the designer and after we sent detailed measurements, she left us a message that she had reordered the trim. Then on July 30th, we received a text from the prior owner that said the designer had contacted her and the trim order hadn't been shipped for upper white cabinet trim piece, 2 Navy corbels for Island, Navy corner trim pieces for island and 4 white corbels for underside of quartz shelf on dining room side and it would be shipped. To date, product has never been received. After several phone calls to the designer and also to Coastal Kitchen and Bath in Foley were not responded to, we became afraid that pressure on the quartz counter and shelf without bracing, may cause injury to a renter or family member and my husband had to manufacture everything to finish the work. There were other contractors that had work to complete after we purchased the home and all of them did an excellent job. I would highly recommend finding another company for your remodeling needs. This company is terrible.Service: Remodelling
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May 2021 by Shawn Taylor
Great food
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March 2021 by Krissi Harpel
All the reviews were great so I was excited to get started with this company. Their representative came to the house and brought a contractor, I was told it would take about a week to generate an estimate of materials. During that week I sent some colors I liked and a couple of questions and I was not getting any response from the designer . Once the week was up I sent an email to the designer and told her I needed someone who was going to be responsive to emails . She immediately responded saying that she could not get my cabinets to meet our timeline and I would have to find someone else ...which if she had paid attention I had asked for an estimate on painting and replacing . I then left a message for someone from management. to call me and got no response. Very very disappointing
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February 2021 by Michael Leserra
Great customer service
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November 2020 by Gayle Patterson
Jill Kinard is very knowledgeable and helpful.
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November 2020 by Hilton “FWC HTP” Perry
For many months my wife and I have wanted to remodel our bath but finding some one that was knowledgeable and and responsive was impossible and had almost given up. A friend told us to call Coastal Kitchen & Bath and with in just a few days we were set up to meet and go over what we wanted and measure. The next week we were picking out the flooring, cabinets and fixtures we wanted. Today we have the bath that we had visioned for moths. Very responsive and courteous.
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August 2020 by me to you (M)
The lady, Jill, was very helpful. If you go there you have to order what you see on display. Ordering means a 3 or 4 week delay. They have a variety of everything related to the bathroom. My apologies because I did not take photos.My contractor wants it yesterday. Seems the stuff is never there fast enough for them. They want to go to Lowe's, pick it up, and install it the same day.
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April 2020 by Dawn G.
Mike Davis with Coastal Kitchen and Bath did a great job with my total condo remodel. We took the unit to the studs and totally redid it. Floors, bathrooms, the kitchen is gorgeous. Build in cabinets. I would hire them again in a minute
