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January 2024 by Damien Gavin
Quality store and pharmacy services with the ability to meet all your needs
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December 2023 by American Girl
The employees were very friendly, no greeting but when I went to pick up some pictures I had sent online to be printed I was surprised to see someone working in the photo department and I was helped and checked out quickly. The store itself was clean and I really liked the merchandise and all the sales. This review is based on the retail part. I have not used their pharmacy.
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November 2023 by Allybu 997
They have the nicest staff,,and there always super busy,,and they are always helpful,,there never ill or act like they are too busy to help anyone,,very patient and kind
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September 2023 by Tanya Hollaway McCalpin
Does not open until 8, so I was unable to purchase allergy medicine for my daughter on the way to school. I went on down the road to the other "Wal-"
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September 2023 by Alexis Melero
They never answer phones. I try calling at different times of day. Prescriptions never ready the time they tell me they will be, even if called a day ahead they miss something somehow. They're super busy bc they had to take over another companies customers I think? I don't fault for that. Just saying, if u want ur prescriptions go somewhere else bc they're just way too swamped.
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August 2023 by SAMRACING07
Normally small wait time, but ever since they have taking on Milner Rushing customers, wait time last 4 visits has been 30 mins plus. Prescriptions have not been ready when on line stated they were. Had considered switching pharmacy before to Milner Rushing, but now I guess CVS. Only reason we've stayed this long was because of Dr Brett, pharmacist. Outanding individual, kind courteous, and professional. But at this point, good doesn't out weigh the bad. So much for a 30 year customer.
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July 2023 by Alexxes Forbs
i don’t leave google reviews but BAILEY in customer service is an asset to this location. i don’t come to this location often as i live in muscle shoals but every time i’ve been here bailey has been BEYOND helpful. love love love her. 10/10 she better get a raise.
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July 2023 by Beverly Stockton
Today Kelbi helped me so much. She was very friendly and knowledgeable.
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May 2023 by James Richardson
If you need your prescriptions filled, go somewhere else.My wife had 4 sent in on Wednesday, she had a notification they were ready for pickup that afternoon. I went by on my way home (several miles out of my way) and was told the 3 were waiting to be delivered Thursday. I didn't know it was 4 medications I was to pick up. On Thursday (after a grueling 10 hour shift) I went by to pick them up. They told me it would be in on Friday, after another notification was sent it was ready. They then went to see if they had the medications in stock, and low and behold, they DID! I had to wait 30 minutes to get them. I got home to find out they only filled 3 of the 4 with my wife being out of the one we didn't get.I know help is hard to get these days, but to outright LIE to someone that needs medication, MULTIPLE TIMES, it's inexcusable.Would recommend this pharmacy be shut down until they find someone that will do their job.As a side note, none of these medications are in short supply and readily available anywhere else.
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May 2023 by James Ergle
The staff here are always incredibly helpful and friendly. The one star is due to the understaffing issues. I'm going to have to change pharmacies due to the insane wait times in the drive thru. It's going to be a minimum of 20 minutes regardless of when you go. There have been times that I've just had to leave and come back later and try again. Who has the time to take an hour out of their day to pick up medicine?
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May 2023 by J B
I usually like this Walgreens best, but not the last few times I've been here. There is one lady in front of me trying to buy some gift cards that will not ring up. So they had 3 more workers standing around talking who barely acknowledged me waiting for almost 10 minutes. Finally one of them checks me out thankfully. To me, this is a bad way to keep your current customers. I know sometimes stuff happens or won't ring up, but you have 3 more registers and 3 more ppl doing nothing. Don't make ppl wait for no reason other than you are wanting to talk it up with another employee.
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March 2023 by Dawn Keller
Terribly slow. Very disorganized. Poor communication with customers.
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March 2023 by Boo Radley
Do not recommend this pharmacy. They have had my prescription a month and when I called to have it filled now I have to wait until THEY feel like ordering it. Unbelievable.
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August 2022 by Steven Michael “SMDBIGD*69” Dolan
The store employees were very friendly all their shells were stocked very nice and neatly and stopped completely full of a great
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April 2022 by Alabama Fan
The staff is friendly for the most part but their drive-thru is the slowest ever ive had to wait for over 30 mins each time i go there and always have to end up going inside to get waited on if short staffed hire some help thats qualified and to betty cartwright if your gonna tell people off about the pharmacy why dont you get a job here and help out? oh ive already got a job i work so that answers your question