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September 2024 by Darren Ashby
Photos they post of the used vehicles they have listed for sale are never in the condition when you get to the lot to see them in person. Looked at a Ram 1500. Nowhere in the photos did it show the damage on the passenger rear or the fact the inside of it smelt like an ashtray
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September 2024 by Tracy Zwak
Took company vehicle in for warranty repair. Was told it needed a part that would not be in until the following day. Went back the next day to check to see if part came in and was told the vehicle was fixed the previous day. ( they mysteriously got the part ) Then was told we could not get the vehicle because they wanted to do an oil change. We refused the oil change and demanded our vehicle back. Some manager with a God co.plex came out and started yelling at us and told us not to ever come back. After getting back to our shoo in GA we discovered the part in question was never changed. These people are total rooks. Our company and Enterprises fleet have both put out memos banning us from going to this facility. I suggest you find somewhere else to that is more honest .
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September 2024 by Will Will
Do not I repeat do not come her for service, especially recalls. Got a windshield wiper hose recall a while back. It worked before I took it in, didn’t after. Took it back and got an oil change and asked about it. Never got fixed and a week later I pop the hood to find hand tools laying on top of my motor. Had to use them again(time restraints) on another recall. Had to rent a car said 3 days to fix. 5 days I rented car to be safe following week I call and ask… the truck hasn’t even been moved into the shop.
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August 2024 by Brandon Speth
Service department had my Durango from 1/12 until 7/24 and price quoted to me was not what they charged me. Stay away from this place!
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August 2024 by Caitlin Bunce
I had a terrible experience at this dealership. I inquired about a used car online. I then got a call to setup a time to see the car and take it for a test drive, fully prepared to leave with it that day. I asked if they could do same day and I was told that they could, that the vehicle was on the lot, and would be ready for me.
I drove an hour and a half for this particular car and as soon as I get there, I was told it was just sold. Nobody called to let me know it wasn’t available anymore before making the drive. They didn’t have anything similar on the lot so instead they tried to sell me on vehicle from a sister store that was more than twice the price as the vehicle I intended to purchase. I was also very thorough on expressing my nonnegotiables for a vehicle and this car did not even fit that criteria. The sell tactic for this was almost laughable. I don’t think there is a better way to describe this experience or dealer than unprofessional.
Their bathroom was also nasty.
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August 2024 by C J
BEWARE! Don’t ever take your vehicle for service here! My Jeep was making a loud popping noise every time I made a turn. I took it here in hopes they could find the problem and fix it. Wade at the service counter kept “guessing” at what he believed the problem was and he’s not even a mechanic!! He thought it was the gear box. I suggested they look at the ball joints. An hour and a half later Wade called and said there is nothing wrong with it. They heard the noise and it’s completely “normal”. Then Wade proceeded to say he has two new Jeeps on their lot that make the exact same noise! Yea, that really makes me want to buy a car from them in the future. He says three people test drove it (including the service manager) and found nothing wrong with it. They didn’t even put it up on the lift and look!
I picked up my vehicle and took it to a better and much more reputable dealership. They had my car for two weeks. The axle was cracked and got replaced and the ball joints were worn (which there is a safety bulletin for this exact thing)! They also replaced the ball joints. Noise is gone and it drives great! If you have an issue with your vehicle, DO NOT take it here, you’ll just be wasting your time.
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July 2024 by Erick G
I purchased a 2023 Gladiator back on early Nov, sales person told me it would arrive in a week.. had to wait over half a month until the truck arrived. It arrived in the worst possible condition oil spilled on the hood and rooftop (from the transport.) That’s not even the worst part it arrived leaking fuel where it spent another 4 months in another dealership! They had to fix the improper installation of a fuel pump recall I was never told had been done at this dealership. (Careful out of state buyers! I wouldn’t buy from here again!)
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July 2024 by Darren Garner
I had them to fix my windshield wiper motor on my Dodge ram truck. They charged me $512 for the motor. I called other Dodge dealerships in the area and all of them had the same part for under $400. I also checked the Mopar site and it cost $322. I'm happy with the work they did but be aware they charge more than other Dodge dealerships to work on you car. I was told they charge $199 and hour but the others charged $165 for the same thing.
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July 2024 by Larry Walker
Very friendly and informative
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July 2024 by Brcthdrgn Racing
The young girl at the park service is amazing.
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June 2024 by RiceHouse
Took my nitro to get serviced over a year ago. They charged me almost 2k for repairs and I still couldn't make it out of the parking lot with my car. They claimed the part that they put on damaged other parts of the car. It had been sitting there for months while i made arrangements to have it towed home but now my car is gone and i have bo idea where it is......I'd give this place -5 stars if i could...
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May 2024 by Shawn Prather
Great dealership!!
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May 2024 by crwfish 77
Even though we didn't buy from here, they still get 5 stars. They were working with me on the price, and we were very close to a deal. We just found another car that fit what we wanted. Our saleslady was great and very helpful.
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May 2024 by Julie Glaze
Took a 2014 Dodge Durango for a noise in the dash. They kept it a month said it was fixed & we paid what the warranty did not cover(total bill was $2200), Got it back and it's still making the same noise. Now they want to charge another $2100 and not stand behind the work they done first.
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May 2024 by marvin
Service manager had me sign tablet to approve work. I stated, oil and filter change, tighten loose headlight assembly, and check why tailgate not responding to key fob. Had my wrangler for 10 hrs. Had coupon for oil change. 10 hrs later oil change done and charged without using coupon, plus $200 charge for diagnostic done that I wasn't aware of on the tablet document I signed. Don't sign the tablet. Print it and read it. Approximately a dozen recommended MAYBE needed totalling approximately $2200 for my approval. I stated oil change, tighten loose headlight and figure out tailgate. 10 hrs and they never told me what was wrong with the loose headlight and the tailgate problem or parts it needed. More interested in ripping me off than repairs.i will never go back!
