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July 2024 by Patsy Wilson
Terrible customer service they act like they racist towards black people,who ain’t in Florence Me and my friends all called up there and each of them gave us attitude.Haven’t got a nice person yet won’t let me get medicine out my car that I need and I’m homeless so I have very important things and they say I can’t get my stuff out. Life happens it’s like they judging me just cause I’m asking about the car and I’m the owner hell the way they talk they sold it already
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April 2024 by cathy Romero
Excellent time to make it
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March 2024 by Monique S. Martin
Great nice people
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March 2024 by Courtney Raney
I highly recommend this company. My niece had a flat tire and we struggled to get 1 lugnut off to change it. Gave Simpsons a call and the guy came out and helped us get it off and put the spare on and even made sure there was enough air in the tire. Thank you for your help, we appreciate it very much!
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January 2024 by Donna Kaye Robbins
Knew what was on his lot without putting u on hold for long period of time
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December 2023 by Tiger Batchelor
Corey was awesome! And very professional
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December 2023 by Jamie Yager
The works was so nice to help me with my SUV when I broke down at UNA College, also generous to not charge me for over weekend storage fee. Only $80 thank you so much. And check my oil and transmission before I drove off the property. May God Bless yall Company.
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October 2023 by La Lo
It was easy to call and request service and the truck arrived quickly. He asked about the issue with my car and ended up checking the battery, jumping it with cables, and I was able to start my car so I could drive it to shop on my own. Amazing service, and if I need a wrecker I will be calling this company again.
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October 2023 by Mario Anderson
Great professional service!
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August 2023 by Elizabeth nelson
We've always been satisfied with their service.
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August 2023 by Angie Behel
Great people and very accommodating
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August 2023 by Ms J.
I've always had an excellent experience with Simpsons but this time it was the worse. They dropped my car off NEAR the shop so they couldn't find it & when I called to ask about it. I was totally disrespected & hung up on. He tried to accuse me of yelling & being mad. I absolutely was not. I had no idea where the car was I was because I wasn't at the shop. It wasn't an accusatory call. I called just to find out where it was parked. He sarcastically tells the driver to go back & hold the shop owners hand to help him find the car. Just unnecessarily rude & definitely not how I know the service at Simpsons to be over the years.
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July 2023 by Pamela Gilbert
Arrived faster than the estimated arrival time. Professional, courteous, and efficient. Took good care of loading and delivering my vehicle. Thanks
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July 2023 by CT Vise
Driver knew exactly what was wrong and did an awesome job!!
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July 2023 by Timothy Bown
They got our are car to it's destination on time.
