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October 2023 by Calley Russell
ABSOLUTE NIGHTMARE.. Our car was hit while it was parked in a parking lot and smashed the entire front end. When calling around to look for someone to repair it, Simpsons told us they could have it ready in 2 to 3 weeks. It took them over seven weeks. We had attempted calling during that time to get updates, and we were not having our calls returned. We had to actually call our insurance company to even get an update. Finally, after 7 1/2 weeks, the car was returned to us and seemed to be OK. A month later, parts began to literally fall off! My husband took it in today, and the owner walked out to look at it. Upon walking out, without an inspection, the owner accused, my husband of “hitting a curb” and they weren’t repairing it. they told my husband to leave and never bring the car back .Service: Body & Trim
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September 2023 by Robert E.
Had a claim through insurance. Took my truck to Simpson's Collision. They ever gave me any updates on service. I had to return a rental car due to the service not being complete and was out a vehicle. I as told I was waiting on a windshield (mine was never replaced) body and paint missed on the area around the window and door frames. Johnny Simpson came out and asked if it was ok for them to put on a little cover up paint to take care of it. I agreed due to not having a vehicle anymore. I don't know what all happened over that month but properly fixing my vehicle was NOT part of it.
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September 2023 by Stephanie Montgomery
Professional, friendly customer service, great work!
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September 2023 by Leslee Sutton
A deer hit our truck and tore it up pretty good. We had to wait a little bit to get into simpsons but it was definitely worth the wait and the truck came out looking better than ever!Services: Painting
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June 2023 by Kristen Hawk
They really need to get it together they had my car for four weeks longer than they said they would and they had to send it somewhere else to finish the job when I called to get updated they acted like they didn’t know what was going on when I went to get my car after they finally called me it wasn’t even really finished because they didn’t check that it wasn’t put back together before they called me and I had to leave it yet another day and the lady up front has no clue what’s going on and is super rude to people
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May 2023 by Melissa Pendergrast
Vehicle repair after a fender bender. Prompt and courteous service.Services: Painting
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April 2023 by Niquita Thompson
I was very satisfied with the work done on my car. The body work and paint job is excellent. I would refer them to everyone and feel great about it. The customer service was excellent. I even spoke to the owner just an all around great experience. This is the shop of my choice. Great Job guys.Services: Body & Trim
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April 2023 by Terry Shapiro
Johnny is very easy to deal with. Seems to be first class center. Very impressive facility. Have not recieved my truck back yet. But so far extremely satisfying.
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February 2023 by Carol Murray
I used Simpson's when I was hit in rear driver side they did an excellent job , it has exstinsive damage . It was fixed in a timely matter , I am very pleased with their work and would highly recommend them .Services: Painting
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February 2023 by Dennis Smith
We have used Johnny Simpsons a number of times over the years. Quality work and good people.
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February 2023 by Nana Nay Noel
After hitting a deer, which knocked my left side headlight out and left dings down the entire drivers side of my Dodge Ram, Simpson’s Collision Repair did an awesome job of repairs and painting! The staff where friendly, courteous and very helpful. They answered my questions and did a beautiful job. I’m so happy to have my truck back!Services: Painting
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January 2023 by Kevin Clounch
You cannot beat them on service.Services: Painting
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November 2022 by Jesse Lee
My Durango looks wonderful since they fixed it!Services: Painting
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October 2022 by Marshall Brown
They did a very professional job. My truck looks great. Recommend them highly.Services: Painting
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August 2022 by Tyler Patterson
They have the finest service experience in the Shoals. Simpsons does amazing work on all their vehicles. It's amazing how precise they are. They even cleaned my vehicle inside and out before returning it to me.
