-
December 2023 by Jonathan Page
It is very difficult to get anyone on the phone to check prices, check availability, set up an appointment, or ask a question of any sort. You will be repeatedly put on hold and transfered only to be placed on hold again, hing up on or ignored entirely. I had my name and number requested multiple times so that they may call me back. They never called at all. Customer service is not just bad, it is non existent.
-
June 2023 by Mike Vonn
They will put your tires on... you just might not be able to get them off again.I had tires put on my van, when I got it back, I looked at the sheet, and they said they put the lugs on at 150 ft-lbs. The spec is 84. I had to take my vehicle home and undo each with an impact wrench and retorque them. If I had a flat on the highway, I would have never been able to get them off and would have definitely broken some studs.They also didn't properly set the tire pressure monitoring system. After checking, one tire was not inflated properly.Some places have their stuff together. This place doesn't appear to be one of them.
-
April 2022 by Mandelyn Sheree Harrison
I don’t recommend it at all, they just lost my business and membership. To stand there and tell me cause I’m not a plus member I couldn’t check out till 10 am is complete bs. It should not matter if they’re a plus member or not your suppose to treat everybody the same. Money is money either way it goes it don’t matter. After I’ve worked all night long and drove from Russellville when I could of been sleeping. You should treat every body the same just cause they’re not or are a plus member. Complete bs
-
September 2021 by Phillip J.
My wife and I frequent the Sam's Club in Florence, Alabama. Folks are friendly and we enjoy grabbing their pizza's too. Always hot and fresh.
-
July 2021 by Amy Harlow
Nice employees and bulk buying
-
June 2021 by Heather Renee
I love to shop at sams . Great prices and bulk also
-
June 2021 by Oswald P.
Would rather starve I received pizza from this establishment and it was cold as hell. My mouth was so cold after eating the piece of pizza. The service was just terrible I don't even want to talk about it, just gonna piss me of more. Anyways go to Walmart
-
March 2021 by Noland Crowe
Tire department won't answer phone pay for a membership every year and can't get no service when u need it it is ridiculous ?
-
August 2020 by Pummelled Shanes
Very nicely cleaned and organized with great services
-
January 2020 by Georgia Fabina
This was the second time I ordered online from Sam's Club. I'm doubting keeping up my plus membership at all. One item I ordered was lettuce. You get two heads in a bag. Let me say that both heads were brown, VERY small and wilted. Another item I ordered was the Broccoli Salad. If you've ever smelled a dirty, stinky dish rag, THAT is what it smelled like when I opened the container. The salad was mostly stems and had very little fleurettes'. AND it had sunflower seeds in
-
December 2019 by B.C. C.
As a member for many years. I know that sometimes the crowds make this a place to avoid. Especially after church on Sunday. My wife and I enjoy hitting up the store on Sunday morning. We usually get our items then enjoy a hot dog combo ! The Nathan's hot dogs are something sPecial to us .
-
July 2019 by Jerry Green
they are no deals at Sam's anymore you actually can buy thanks cheaper at Walmart. I just renewed my Sam's Membership but I don't think I will be renewing it anymore it seems like a waste of money
-
July 2019 by Billy Woodward
I went to Sams Club in Florence Al. to have new tires installed on my van 7-26-2019. Every thing went fine until we left and i decided to have them check the tires they had just installed to see if they had the correct air pressure in them. They checked and none of the tires had the correct pressure. Some had 40 psi some had 39 and so on. The shop guy adjusted the pressure and said everything was fine. We drove home and let the tires cool off for a few hours and checked them
-
May 2019 by Kathy Kimbrell
great deals on everything I need
-
March 2019 by zoila Frye
Thrid appointment I've set up and guess what still a 3hour wait. What the sense in appointment if you have a 3 hour wait? I definitely understand sickness and not having enough help. But why cant they call customers and let them know what the situation is. I've drove 40 miles 3 times and still haven't got my tires routined. Should i try again ? I think not what about the extra money i paid to have a lifetime rotation on the tires i purshased from Sams .. need better management skills at this Sam's tire store..