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January 2024 by Michaela Crosslin
Dropped off my forms in February. Paid for them to be done. Sat in office after work for hours a day just trying to talk to her so I could confirm the filing of my taxes. She had been paid for them to be done already. She told me I didn't need to sit in the office anymore. It is December. I now have a letter from the IRS. Do not go here unless you want your money stolen.Thinking of getting a lawyer for this.
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November 2023 by Jennifer B
We took our tax info between the the first and middle of February and I called a couple of times to check on progress. The second time I called was a week before taxes were due and they told me they were working on them. At no time did they tell me they were not going to finish them in time. When I called the next time they told me they got an extension for mine and my husband and 2 of our daughters. We were charged interest and penalties. I have tried since May to talk to someone. They said I needed To talk to Linda. I have been by there and called and left messages for her to call me and she has not returned my calls.
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February 2023 by Drew Thigpen
Been going here for years. Down home country lady’s that love to take care of you. You can make an appointment or drop off your paperwork. Either way you will be done right!
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October 2022 by Kim T.
They do a GREAT JOB! Highly recommend Parkway Tax Service!
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August 2022 by lotus flower
Rude lady made me feel so d*** and insecure. Wouldn't recommend this place to anyone.
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February 2022 by Aimee Russell
I came here to just say, if you're reading these reviews look at when the 1-3 star reviews where done. Pretty much during all the COVID insanity and when everyone taxes were late because the way things were at the time. If you notice the 4-5 star reviews, those people's reviews have been using Parkway for several years. Take that into account before deciding on not using these ladies. That being said.... My husband and I have used Parkway taxes for almost 10 years now and we have always been satisfied with the ladies that work there. We bring our children, and the ladies love to see how much they grow each year. It's become a little tradition of ours. Would never us a large company (i.e H&R, Turbo ect.) again. This little place tucked away in Florence is the best! Highly recommend. The service is wonderful, they answer our questions and make things easy to understand. The job is done efficiently and timely.
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June 2021 by Rachel Robinson
Dropped off my taxes April 15. Not a word from them until I call May 13. Still haven’t gotten to my taxes. So, I picked up my paperwork and will NOT be back. Headed to H&R Block now.
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April 2021 by Katlyn Barnes Lott
Some of the best ladies around. Linda makes everyone that enters feel like family! I will never use another business to file my taxes again! ❤️
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March 2021 by kim toney
Very friendly treat you just like family. Very pleased with the service
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February 2021 by Aaron Oskian
Took care of me for 3 years so far fixing to be #4
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October 2020 by Alan Olhausen
Great service and just downright awesome folks...at an affordable price! Can't get any better than this!
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August 2020 by Terri Brown
Linda is great ?They are all very professional, helpful and friendly They are awesome
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June 2020 by Stephanie Norwood
In response to the above or below comments from Nikki Jones and Jannique Jones who are both the same person~~ This lady didn’t tell me that she had moved or changed her bank until after she didn’t get her refund. I have never and would not ever use my own bank info for any bodies return. We go above and beyond to help our clients as to the best of our ability per the info that the clients give us. If you move or change banks please let us know up front. We always ask if your info is the same as last year. God Bless and we appreciate your business,
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May 2020 by Jannique Jones
A bunch of very unprofessional, overweight scam artists!! Stephanie used her own bank account info for MY taxes!!! Go to HELL
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April 2020 by Nikki Jones
Parkway is the most unprofessional place of business I have ever been introduced. Tax preparer Stephanie Norwood is a absolute joke. So I ended up letting her do my taxes after my preparer was nearly 1hour late! She put in the incorrect direct deposit numbers also my incorrect address. Noticing that my direct deposit was incorrect, I was informed that a check would be mailed to me?! After waiting nearly 4 weeks I was notified that my check was being returned By postal office, due to Incorrect Address (imagine that)‼️ I tried calling and speaking with “Linda” the owner but was confronted with bad attitudes and Negative tones in the phone...please choose somewhere else other than this circus ? #liesafterlies
