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“Awesome experience. I was porting (moving my number) from straight talk to metro. Usually it can be a process. And it was. Mo the owner was on top of it. He guaranteed I wasn't leaving til it was done and he got it done. He was patient and helpful with the process. Honest about my phone options and hooked me up with a great phone and case package. Definitely the worst stress free experience with a phone company/store changing phone services and keeping my number. I recommend in the shoals are to go to the wood ave location for your metro pce business.”
“This is one satisfied customer!!! Thank you and Torch for blessing us with this awesome service. May God continue to bless this company. Blesseth Resurrection ??”
“The best Verizon store in the shoals area! Highly recommend. Couldn’t get any help from the one on cox creek. Anything regarding Verizon my recommendation GO HERE!!!”
“My phone died the other day so I went to Cricket. We all decided that mine was just to old, I'd had my phone for about 5 years!!The employees worked with me and I got a great deal on my new phone. I would recommend the store in Florence, Al. on Cox Creek Parkway!”
“Wow. What great deals I got tonight. It was like Christmas again. Austin was very helpful. Paid off my 2 iPhones and switched from Verizon. Free Netflix. Free Apple TV. Store credit. No contract. And a bill that’s $100 less than the other. Thank you TMobile!!”
“JT in the Electronics Dept helped me install the new SIM card from Consumer Cellular into my I Phone. I told him the phone wasn't holding a charge. He showed me how the battery wasn't working. He sold me a new iPhone. JT was very knowledgeable about the phone, ATT and Consumer Cellular. I am NOT tech savvy, so I appreciate his expertise and helpfulness! ! Thanks, JT”
“I needed to add a line to existing service and Savanna was extremely helpful. I told her the type of phone I wanted and she presented me with my best option. i was surprised at the low cost of the phone itself and the small amount that the added line will cost monthly. Turns out that the more lines you add, the less each line costs. My previous provider was Tracfone (which has a limited service area and very slow internet search capabilities). I was paying more for that service per month than the additional cost of adding a line to my existing Verizon service.”
“Austin provided awesome customer service during a busy point in the day and expedited my needs while handling someone else. He knows his stuff well and he stands out!”
“I want to give a shout out to walmart for the bakery 2 ladies from the deli came and helped me get some amazing cupcakes for a last min bday party they went above and beyond to help me and was very nice an polite”
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“Went to AT&T yesterday and it was a wonderful experience. We were met at the door by Cody and he took the time to listen to what we wanted and what we needed!”