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November 2023 by Christina Smith (Chrissy)
It was a really great experience at Long-Lewis. My salesperson, Alisha, the Manager Chris, and the Finance person were all really amazing and made me feel comfortable and like they heard all my concerns and requests.
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November 2023 by Rhonda Oliver
Paul Oliver helped find my perfect vehicle. I told him what I was looking for and he found it. Great experience with him. 10 out of 10
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November 2023 by Teri Stokes
Rose was the best. So patient and nice. Made sure i was happy with my choice and worked hard to get me approved. 10 out of 10 will definitely recommend!
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October 2023 by Erica Humphres
I had an all around wonderful experience here. Jeff Lamon was my salesman. He was so nice and down to earth. He made me feel comfortable and was straight forward about everything. Buying process was a breeze and he took care of me!!!! Will definitely recommend buying your next vehicle from these guys!!!!!
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October 2023 by Latonya Armstead
I had an awesome visit. I was expecting to be their at least 2 hours, but I was in and out in less than an hour. The check in and out process was great and their customer service was awesome! I had to have a recall fixed and I must say, it was quicker than an oil change.
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October 2023 by Alberto Correa
Had a great experience with the pick up/drop off car wash. Very convenient for a busy schedule and they did a great job. The service manager there made it easy to get set up too. Thanks, LL Florence!
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September 2023 by Matt Butler
After a long process of getting an issue resolved with my car, Keely and the team did what they needed to and went the extra mile to make sure that the issue is getting resolved. I appreciate her follow up and making sure that I had a great experience.
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September 2023 by Tyerra Eastland
Melissa is the best! Before her I’d never had a car buying experience to go so smooth! Even after buying my car if I have any questions, problems or concerns she’s my go to and she’s definitely gonna get me allll the way together!
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September 2023 by Agent J
I’ve bought two cars so far from Jeff Lamon and he always finds me exactly what I’m looking for! I recommend Jeff to anyone and everyone who will listen! Superb service! Thanks Jeff! I will see you again when I’m ready for my next vehicle! - Jen
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September 2023 by Amy Montgomery
I’m not sure my car is fixed and the transmission settings were reset and I was told to drive it for an extensive amount of time and then if it is still messed up bring it back and it may need a new transmission. I drove from Birmingham because I love service here better than Royal in Vestavia Hills. Danya said she would give me updates every step of the way and I trusted that would happen but I had to call or text every time I wanted an update and to know it was ready to pick up.
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September 2023 by Brenna Edmondson
I have truly enjoyed getting to work with Long Lewis in Florence! They have been nothing by kind and helpful throughout the entire car purchasing process and servicing process. I am having to be in a loaner car while mine is being serviced and Dayna (I hope I am spelling her name correctly) and Keely have been so helpful during the servicing process of my car! I also want to give JD a shoutout for being so fantastic and helpful before, during, and after purchasing my car! Just thank you all so so much!
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August 2023 by Amy Lovelace
Everything went great with my visit. I dropped off early before work and they were kind enough to give me a ride in. Tim (who greated me when I came in) made sure I was updated the progress and even made sure my car was washed inside and out for me! Danya was great and did her best to get me in ASAP because of my A/C issue and the hottest days of the year were getting close. I appreciate them all and will always recommend Long-Lewis and Mitsubishi to family, friends and co-workers! Thanks, all!
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August 2023 by Shellie T.
I rarely leave reviews but after traveling out of state and stopping by your dealership to see if someone could verify why my sisters key fob wasn't working your Service Manager Keely was walking by and asked if I needed assistance. She then went above and beyond to make sure to get us taken care of and within less than an hour she had our vehicle up and running and threw in a car wash. Our dealerships in our area never wash vehicles so it was an added plus. It's Customer Service like this that makes people want to come back. Thank you for everything Keely! We appreciate you.
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July 2023 by Teddy Bear
As I write this review the date & time are 07:56 on 28 July 2023. I am writing this review to let everyone know how extremely satisfied an old Disabled American Veteran can be.Follow;I have something called severe Nyctalopia due to the rods in my eyes being burned out during my military service. This means I am completely blind at night and I have a service dog named Apollo who loves to play when he doesn't have his vest on during daylight hours and gets extremely dirty. To combat this, I have a contraption that covers the entire rear cab of my 2023 personalized Ford Ranger except for the windows which I roll down for him.Well …. on 14 July 2023 my oldest son graduated the U.S. Army Ranger School among the top of his class & my wife of 35 years and I went with swollen heads to Fort Moore ... (Moore!? ... Benning!!!!) to see him graduate. I took out the Contraption so we could go in the truck and so my wife could have room for the 97 pair of shoes she needed for three days. Besides, since she was going to be with me the whole time she could be my service animal, lol.Well, needless to say, once we got home I was too lazy to put it back in and I took, Apollo w/o vest and harness to the dog park where all his buddies were waiting and I saw him get as dirty as ever I have seen him. Then he proceeded to soil my truck on the way home. I didn't think it COULD come clean.I am too old, too blind, too tired, & too damn hobbled to even try, so I carried it to, Danya Snead, at Long Lewis in Florence, Alabama where I was greeted by the prettiest smile and sweetest disposition in the South.I explained my situation and she let me know that she would be taking care of me, to have a seat in the nice cool waiting room, watch the huge flat screen and have a Yoohoo or two and she'd come get me when it was ready. WOW!!! I wish I had thought to get before pictures!!Will I be back? Absolutely! Why? Danya Snead. Why, Danya Snead? Well, that's blood simple! Danya, exuded professionalism entwined with good ole Southern charm to the IMP degree. Her Willingness, Readiness, Knowledge, Curtesy, & Customer Service, (not to mention good ole blood, sweat, and tears to execute a job well done), is Second to None! She sets an extremely high bar well above the call of duty that all should strive to emulate. She is in keeping with the very best of what truly makes America great.Danya Snead, reflects great credit on herself,Jeremy Hartnell, Todd Ouellette, Long Lewis of the Shoals, and the entire automotive service industry as a whole. Vaughn Burrell, would be proud.Col. Christopher ScottJSOC, Retired
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July 2023 by Ryan Hale
Hoke was excellent. He was flexible with us and allowed us to drive several vehicles while we were trying to nail down which was best for us. Ultimately, we were able to get exactly what we wanted/needed in a vehicle. We really appreciate Hoke's salesmanship and would happily refer him to others.