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January 2024 by Tonja McKeithen
I just love Sarah! She's very professional, great customers service skills and willing to help anyway she can. If she doesn't have all the answers, she goes over and beyond to get them. Thank you for all you do.
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January 2024 by La'Wana Rhodes
I love the staff at James Mayfield's office anytime, I call they are always eager to help solve the problem. And Ms.Sarah she's my go to person amazing a wonderful staff
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November 2023 by Dekota Zills
Great agent friendly staff 10/10 recommend!
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November 2023 by Jessica Blevins
My family of 6 has been a customer of James Mayfield for almost two years! He and his office have served us with five auto policies, and a tornado last year! We recommend this office one hundred times over. James and his office staff are friendly, easy to work with, and eager to help. Thanks, y'all!
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October 2023 by daniel price
This branch is amazing Sarah the receptionist is so sweet and caring and Alan and James are kind and awesome. I recommend this Branch to anyone they are like an extension of your family they will help you as much as they can, answer any questions you may have, work with you on everything and keep you updated on any claims you might have to file. They don't judge you like other companies do and are down to earth, hard-working and caring people. You guys are amazing and keep up the wonderful work y'all do!!
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September 2023 by Melissa Pearson
Very helpful with questions. By changing to State Farm and bundling home insurance with auto, I was able to save money and get better coverage!
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July 2023 by Kerri H
Friendly associates who are easy to work with.
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June 2023 by Cindy Ezell
Very helpful. Pleasure to do business with.
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June 2023 by Rose Michael
I love this agency. They are quick to respond to any insurance concerns I have . I recently purchased a new vehicle James’ team , especially Sarah was quick to give me all the info I needed to insure the new vehicle and cancel on the old vehicle in a matter of minutes. I have all my policy’s with this agency.
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June 2023 by Jared Wood
I have had state farm for quite a while, probably even before this branch popped up, but, after transferring to this one, I can say most, if not all, of my interactions with customer service in this branch have been overwhelmingly pleasant. They were very quick in fulfillment of requests like electronic temporaries of lost physical cards until your new ones arrived, articulated my policy in a way I was able to understand and relate to, and the agent was just overall easy to speak to. While I have not personally had a major incident that would warrant a claim, Heaven forbid I ever have to to be fair, I know I would be treated fairly and with respect if I ever needed to.
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May 2023 by Christion Kirkley
Excellent professional service. Honest and straightforward highly recommended.
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May 2023 by Donna Greene
Great rates,coverage and discounts..Very infor.ative and attentive agents as well
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April 2023 by Thomas Heflin
Great provider and friendly good benefits at a reasonable rate
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April 2023 by Flip Ingram
Great company and great people!
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April 2023 by Steve Edwards
This a great agency to do business with. The staff is very professional and friendly. James and Sarah work hard to come up with solutions for your insurance issues. It is a pleasure doing business with someone you can trust and depend on.
