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January 2024 by Jason Stalcup
Wonderful staff in the men’s suit section. Very very helpful.
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January 2024 by Brandi Hogan
One of my favorite places to shop. The staff is always helpful and friendly.
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January 2024 by Chelsea McCluskey
All of the stores are leaving ? They still have a few stores to shop at, but not as many as they should/could have!
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January 2024 by aaron nelson
If this isn't the rudest most stuck up place in florance alabama I don't know what is... would not recommend this entire mall is a waste in my opinion ?
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December 2023 by Pat Sweeney
Nice clean store In a mall like the old department stores
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December 2023 by Jeannie Cooper
Use to be the best place to get deals...now too expensive!!
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November 2023 by Ed Carter
Busy...
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September 2023 by lillian hill
looked at homecoming dresses. a lot of beautiful options
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September 2023 by Ramona Craft
I tried on several blouses but didn’t buy any! Low quality and made in China ?. Disappointed in Dillards today.
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September 2023 by Joe John
No one was in the men's section to assist. Took me forever to find someone just to check out
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August 2023 by Bridgett Stanley
My husband went to buy himself some clothes. Dillards had a great sale, the sales associate, that helped was very knowledgeable of men wear. He was very nice and helped us alot.
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August 2023 by Charles 54
Mall in Florence does not have a food Court. I understand it will be turned into a stop mall in the future
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July 2023 by MaryGrace Frost
My friend bought a dress from Memphis location and attempted to return to this location after only a week had passed. Tags were still attached and she still had the receipt. Lady at the register said that she thought the dress had been worn since there were light wrinkles on it. From the car ride? Mind you this dress was purchased for an event in September and all it had ever been was tried on. Although it reflected nothing of corporates return policy, the “manager on duty” wouldn’t accept the return because “they have to be cautious about social dresses”? I don’t see that reflected anywhere on corporates rules of returns. They made my friend cry and it took everything in me not to make a scene in this store. The original store it was purchased at was contacted and she was told they would without a doubt accept the return, which warrants another 2 hour drive. Avoid this store at all costs. These women are judgmental and cruel.Update: dress was returned to Memphis Dillards effortlessly. If there is an issue it is because of this location and these employees who think they can make up rules by their own judgement and opinions.
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May 2023 by Bootsie Lewis
I have been to Dillard's many times. And can never find anyone to help me if I have a question. In all fairness, if you go to the perfume/ makeup counters they have plenty of employees to help you.
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March 2023 by Theresa Sizelove
I went to the Clinique counter to purchase moisturizers. They had free products that I was able to receive. I love it when that happens!
