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October 2023 by Austin Ainsley
Got my wedding suit here. The staff is fast but detail oriented and made sure my experience was nothing but the best. I can't recommend them enough!
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August 2023 by Brian Dean
Excellent customer service. Knowledgeable and friendly staff. Will and Spencer were great help, extremely fun and easy to talk to and made the process of finding and fitting the right outfit a joy.
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June 2023 by Chris Hill
I was in a wedding the bridal party consisted of 5 Groomsmen, the best man, and the Groom (Obviously). We all were measured and fitted for our tuxedos months before the wedding. 3 days before the wedding Coats called and said the tuxedos had came in. 6 out of the 7 had sizing and/or fittng issues. Coats Clothing managed to fix them all and get them corrected the day before the wedding and some of them still had minimal sizing and/or fitting issue. I've heard nothing but positive about Coats Clothing but my experience was terrible and I DO NOT recommend!
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April 2023 by Phil Abroms
Bonita helped me and was very friendly and entertaining as I tried on clothes ! Really appreciated the customer service !
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March 2023 by Jon Copeland
I've bought a suit here, had it tailored. Bought several shirts and ties. Several friends and folks in my family use them as well. Always good prices and excellent service. I needed a shirt to wear to a funeral and the guy there was really compassionate and made good recommendations. I'm only in Florence a few times per year, but I make it a point to go here if I need dress clothes. The shirts they carry fit me better than any Brooks Brothers shirt I've ever worn. Highly recommended.
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February 2023 by Roxy Day
Wonderful place to get men’s suits. The staff was very knowledgeable and very helpful!
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January 2023 by Tyler Hunt
I was rather disappointed with the service here. They are quick to take your money and quick to get you out the door. Had a suit tailored for a wedding recently and it was not to the standard of the price paid. Several other groomsmen had the same issue. Likely wont do business with this company again.
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January 2023 by Matt Dempsey
The only company I trust. John takes extra time to make sure I look my best. Thank you for everything and I highly recommend!
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January 2023 by Kayla Bragwell
These people are family that's all I can say about how nice and helpful. I'll never going anywhere but here.
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November 2022 by S
We had the best service here for my husbands suit for our sons wedding! The sales people were so nice and very helpful!! Thank you guys so much for your wonderful service and help! Our sons wedding was beautiful! My guys look so good in there suits!!!
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October 2022 by Gary Holdbrooks
I highly recommend Coats Clothing Co. Benita listened attentively to my needs and selected the perfect suit for me for my sons wedding. Great shopping experience.
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July 2022 by Andrew Kelley
Will and John are both awesome and helped me find a great suit at a good price!
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April 2022 by Daniel Craig
Best shopping experience in a long time. Excellent selection, excellent people and the best prices around. I will not go anywhere else for dress clothes. Highly recommend.
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April 2022 by James Lucas
Went here looking for my first suit coat. The staff was friendly and knowledgeable. Even to a person who walked in off the street who obviously doesn't wear suits.
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December 2021 by Kyle Buchanan
If no star was an option I’d select it. These “professionals” were rude to just about my entire family. Completely ruined the tie ordering and then proceeded to blame it on my wife and claim she hadn’t even gotten the tie (we asked them to order for each groomsmen) from them that they gave us the first day we went into the store. After asking them to make it right they could do absolutely nothing to make it right so days before our wedding my wife and I had to hunt down ties and order them ourselves. Might I add that 9 people total missed work to go pick up these suits that they paid $200 a piece for only to find coats ordered the wrong tie and couldn’t own up to their mistakes. I also failed to mention my mother and sister left their full time jobs to go help coats fix this situation days before the wedding and we’re only treated with disrespect and straight up rudeness. It gets better, the junior groomsmen suits were never even ordered and they blamed it on someone else…. (Shocker) After my wedding they proceeded to harass the junior groomsmen parents about returning said suits asap. They also decided to call my wife on OUR HONEYMOON over the suits. I am not the one to stand behind a keyboard to type something like this unless I feel it necessary. I highly recommend any one else before you use Coates in Florence unless you want to be called a liar or feel belittled when you don’t get what you paid for. My groomsmen and I,including junior groomsmen, spent well over $2000 and still don’t have the ties we ordered and caused unnecessary stress and grief days before our wedding. In case your wondering they never apologized not once for any of these inconveniences they caused. We ordered suits several months ahead of the wedding also.
