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June 2023 by Larry Hardeman
Great furniture great prices and quick loading.
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February 2023 by Eric DeLaBruere
Great furniture store. Lots of variety amd great prices. AND. Tax is included on the purchase price. We just bought this Ashley table and it's matching side tables for $500 total. These were almost $1,000 plus tax at the Ashley store.
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December 2022 by Melinda Kasser
Very helpful, large inventory and decent prices
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December 2022 by Jenn Adams
Super friendly and helpful staff. We had shopped elsewhere and found the same pieces here for hundreds less. Highly recommend!
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September 2022 by Mae Bohannon
Nice place with good furniture, friendly personnel
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July 2022 by thing231 Ahh
Worst delivery experience. Tried to get more information on my window of delivery time due to an unexpected family emergency arising. This was the last thing planned before needing to travel 20+ hours. After calling 3 times within window given the day before, asking if there was an update on delivery time or more information they could provide, one lady stated they can't contact them while they do deliveries. When it came time to my window closing and 30 mins before the entire store closed (Im panicking and frustrated bc if it can't be delivered I need to reschedule) one very smug entitled lady had the nerve to GASLIGHT me saying delivery was delayed bc 3 attempts to contact me failed, which was a huge LIE. Delivery men confirmed no call was made due to their equipment not having service. Delivery men deserve a trophy. They were very fast getting furniture in and telling me to have a safe trip. Very kind who had better customer service skills than the ladies there. Delivery men deserve equipment that works so they can be contacted and make calls to customers when they are coming to deliver and not be thrown under the bus. Also, couch was supposed to be sprayed and recieved no warranty information. All was a big mess where I was treated like second class citizen to the ladies there after dropping thousands. Would have spent 1k more to go somewhere else.
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February 2022 by Lisa Schmittou
We purchased a double recliner that needed a replacement part. The part arrived today and was installed by Akiel. He was exemplary. Friendly, courteous and professional. He exhibited extreme care with the installation; making sure everything functioned perfectly as well as completing the job efficiently. Thank you Akiel!
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January 2022 by Lyndsey Ivey Borden
We ordered a NEW bedroom suite from Barnett and Brown Home Furniture in OCTOBER!!! Months of waiting which I know is beyond their control but TWICE now the product has been broken and made to work by the delivery guys! Now we have a footboard and one side doesn’t have pins for the side rails to latch on to! I made it a point to buy furniture locally to keep the money local. We purchased 3 beds and one with all the room pieces. This is the quality of work and effort put into service this company offers. I will not buy furniture at Barnett and Brown again…. And if you want good service and quality work take your money to another store. ???
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November 2021 by J B
I went there looking for a big boy recliner and a sectional and I have to say that they had the lowest prices then anywhere else in the Florence Alabama area that I have been to recently. They were very nice and helpful and the store was absolutely clean.
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November 2021 by Jesse James
Bought a very nice king bedroom suite from Barnett & Brown. Great price, and it was delivered on time by some very a cautious and nice crew.
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October 2021 by Sandy Moore
Huge selection of furniture. Prices are reasonable and the staff is friendly.
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September 2021 by Phyllis M.
I am so grateful for the salesman named Bobby! He offered extraordinary custom service in helping me with a purchase of 2 recliners. I would expect someone of his caliber to be in management as he truly puts the customer first in the whole shopping experience!
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August 2021 by Kay
Arrangement of furniture makes it very easy to look around. Sales people were informative and very helpful. Big variety in prices and style. Most can be taken home immediately or delivery.
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July 2021 by Scott Simpson
Staff was very reluctant to help. Had what we wanted in stock but with some minor issues. Told us to buy it then take a hair dryer to address issues. When I asked them to do it they said they don’t do that or have hair dryers. Imagine, a furniture store that can’t address minor repairs.Business must be great because they don’t really seem eager to sell. Manager was flippant about if any more items were coming in. We said thanks anyway. Definitely wouldn’t recommend, bet their service after the sale is non-existent as well.Frustrating to say the least. Called first. Drove an hour out of the way with intent to purchase.Left aggravated.
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June 2021 by Ron Hopprr
Friendly staff, great selection and prices were exelent
