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October 2023 by Mark Wells
One of two of the best mechanics in town. Not only incredibly knowledgable, but also extremely honest and full of integrity.
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September 2023 by Lisa Hall
They did an excellent job fixing my car,I will definitely use them again, very nice people
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September 2023 by Michael Gray
I took my truck in to have an air conditioner repaired and I told them to do whatever it took to make it right. They quoted me $1100 so I reluctantly told them to go ahead and do it. I get it back pretty quick but drove maybe 3 miles down the road and was sitting at a red light when all of a sudden freon started spraying out from under the hood. The next day I took it back and the owner blamed it on the age of the truck but they got it working but not to my liking... It had a 2 year warranty on it so after about 6 months when it warmed back up after winter it stopped working again and now it has stopped working again. I will never be back again!!!!
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July 2023 by Alexia Cole
I took my car here for them to look at my AC, because it had stopped working. I was told there was a huge leak in my air compressor, and the estimate they gave me was $1,140. I am not from Florence, so I took it to an auto shop back in my hometown. They checked it out and said my air compressor was completely fine, it was my air compressor clutch that had fallen off. My hometown auto shop repaired my AC for $450. They also didn’t try to charge me over $100 an hour for labor, which is ridiculous. I chose not to proceed with Auto Doc, because I have never been there. I know that my hometown auto shop has honest, reliable mechanics. I don’t appreciate being lied to. It seems like Auto Doc is only trying to get your money. I won’t be back!!The only reason I gave two stars is because the lady behind the counter was extremely sweet!
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June 2023 by Jared Wallin
I called on a Thursday, they quoted me a repair $500 cheaper than the Honda dealership, I dropped it off Monday morning and had it back by lunch time. Fantastic, friendly service. I will go to them for all future repairs on my vehicle!
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June 2023 by Brandon King
Fast service. Friendly staff. 10/10
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January 2023 by Sarah Edmonds
Auto Doc always does a wonderful job on my Fiat, and they don’t tell me to take it to a Fiat dealership like Express does, which I truly appreciate. The dealership keeps my car for months at a time, charges astronomical prices, and often breaks things while fixing others without owning up to it. The people here at Auto Doc are so honest and kind, and they’ll tell me exactly what I need even if it doesn’t benefit their business. They also service my dad’s company cars, and have always been reliable. Highly recommend.
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November 2022 by Keith Hall
Excellent and prompt repair of my starter. Originally took it to the Dodge dealership....big mistake. I got my car fixed for half the price at Auto Doc! Thanks Again
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July 2022 by Joe Crowhurst
Auto Doc truly serves their customers like they are related. Their ethos is quality and customers first with a heavy dose of great value on the side! My family needed work done on a Toyota Highlander and Auto Doc pricing is more than competitive, it makes them the only correct choice. They replaced a radiator with OEM parts in an hour and a half. They also replaced a starter close to the same time for half of what the local dealer estimated and hundreds less than the Huntsville dealer.Please use Auto Doc if your child is at school in Florence. They treat them like family. Please use them for your cars if you live in the areaThank you Auto Doc
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July 2022 by M McDaniel
Definitely recommend, you get the vibes they care. Expensive but they do care!
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April 2022 by Tonya Hawkins
Let me start by saying the young lady behind the counter was very professional and nice. Now, that being said the mechanic that took 3 minutes out of his day to replace a fuse was very rude and I will never take my vehicle here again. Having employees like him is how you lose customers and earn a bad reputation. My husband brought my car here and had a new horn put on. It worked for 2 days and blew the fuse, not the shops fault it was the fuse that came with it. I came in on Monday and made an appointment for Thursday to have it checked out. We waited because surprise not everyone can leave their vehicle. I had my 12 year old grandson with me as well. Literally the mechanic walked out put in a bigger fuse and walked in knowing it was my car because we were the only ones in there. The young lady behind the counter ask if he checked it and if it was going to keep blowing fuses could he hook my old horn back up. VERY hatefully said no I'm to busy and I replace the fuse and walked out. That's how appreciated our business was. She gave me my keys and said they're busier than I thought they'd be. If it stops working just bring it back next week. I don't think I will.
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February 2022 by James Krieger
They charged 388.00 and didn't fix the heat. Don't take your car there.
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December 2021 by Dekoven
In July i took my vehicle to auto doc to have my air conditioner looked at. On July 6th I went to pick my vehicle up and Bill Dockery informed me that he was backing up a city truck and hit my truck with it. He told me that he would pay me for the damages of my vehicle assured me we would get things worked out. So no big deal right? It is now November and even with being provided the estimates and personally speaking with the repair shop they still have not paid me for the damages. Today i will be filing a lawsuit because that seems to be the only way i will get something other than an excuse of why my they will not pay me for the damages. This company is very unprofessional and has absolutely no integrity. I will NEVER be back for services.Service: A/c installation & repair
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October 2021 by Joshua Miles
Auto Doc are good people who know exactly how to run their professional garage while taking care of the mechanical issues of your car. They have integrity and skill and are not high pressure in their recommendations.Over the years I've used their services on a variety of cars including hybrid. I've never had a complaint or an issue.Use Auto Doc with confidence!
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October 2021 by Jerry Garcia
After a horrible experience with the so-called "mechanics" at Meineke, I was in complete disarray. I was skeptical of every shop after that experience. I reached out to Auto Doc and was met with candor and professionalism. The mechanics properly diagnosed the necessary repairs my car needed, all at a reasonable price. If you're on the line, looking for an open and honest mechanic, then look no further. Auto Doc is the place!
