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April 2022 by brad reed
No people at local office ever
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December 2021 by Terry Thornton
BEWARE! AmeriGas will rip you off!!!BBB rating is a "F"I opened and account on 9/11/2020 for the to establish my service, and fill my tank. They still have $665.00 that I paid them and they are still giving me the run around due to the pandemic. BS!!!Don't trust them, they'll take your money and give you NOTHING bit BS in return.I closed my account after a YEAR of waiting on them.The customer service agent said that it would be 4-6 weeks before they would mail me a refund!!! (I paid with my credit card, and they wouldn't credit my account back?.I have opened a case against them with the Pennsylvania State District Attorneys Office of Consumer Affairs.They are the real deal corporate rip-off artists, and when I checked their rating with the BBB they had over 2,781 complaints opened in the last year!!!!
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April 2021 by Amanda Miller
HORRIBLE service. Requested gas delivery and they gave me a date. Still wasn't delivered a month later. Called to cancel service and for them to come pick up their tank. A month later and the tank is still sitting there. I was told it can take 3 months for them to pick it up. I am doing a landscaping project and need it moved. They also owe me a substantial refund that I still haven't received. BEWARE! DO NOT DO BUSINESS WITH THEM!!!!!!!!
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November 2020 by Natalie Aldridge
If I could give less than one star, I would do it. I have been trying to reach a human for 4 days. Every time I call, the recording says there's at least a 60 minute wait. I waited on hold for 1 hour and 27 minutes last night, only for them to hang up on me. I attempted to go to the office, but the door is locked and no one will come to help you. How in the world is anyone supposed to get in touch with these people?? I'm beyond frustrated!
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November 2020 by Jacob Nix
This place is closed to the public. All they do is deliver propane tanks. DO NOT attempt to visit this location to get anything done. They won't even open the door.
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February 2020 by jill garrett
Terrible service. We waited for three hours for them to arrive to our river house to fill out propane tank and they never showed up. No call or mention of them not coming. Receptionist said “the guy” was filling up the truck and headed out at 2:45pm. At 5:00pm still no one. We called and of course they are closed for the day. Unreliable service.
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December 2019 by James Beck
These guys are horrible. We have had them for years at a cabin we own. We built a house and wanted them to provide propane for the new stove. The new house is a 150 mile round trip from where we live, so we have to carefully schedule the tank delivery and hook-up. TWICE, their technician - Frank - made unilateral decisions either to not come when we asked (we asked for PM so we could get to the house) or just not to come out because he was too busy. Both times, we made a 150 mile for nothing. Further, they "informed" us on phone numbers we asked them not to use. Totally unprofessional and lacking in customer service. They can come get their cabin tank when it is empty also.
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December 2019 by Mandy Roberts
They are always so nice and helpful and our delivery guy danny is wonderful.
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December 2019 by Suzanne weeks
Great customer service
