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February 2024 by Rachel Lacy
Steve the store manager was amazing with helping change my battery. Great customer service! He was super sweet!
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November 2023 by Kinny Oldham
Friendly Employees,made sure I found exactly what I needed.
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November 2023 by William Campbell
The shopping experience was rushed and interrupted by staff .
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October 2023 by Tina Kirk-Harrison
They need to hire someone who knows anything about autos. If you can get the parts you need okay but don’t count on a refund if it doesn’t work
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October 2023 by Tina Harrison
They need to hire someone who knows anything about autos. If you can get the parts you need okay but don’t count on a refund if it doesn’t work
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September 2023 by Beto Rhodes (Beto)
Always helpful whenever we come in!
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August 2023 by UNREAL RC
Good people but the prices are stupid high. You can get the same part online for a fraction on the cost I do not recommend this place to buy parts at all.
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August 2023 by Melessia Puckett
Great customer service clean store a very knowledgeable about what they sell.
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March 2023 by Austin Holt
Great place to grab wipers,oil,spark plugs,etc. And Great Knowlgeable people.
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January 2023 by Bobby Terrell
Stopped there to exchange a bad battery. It was purchased at another advance auto. They checked the battery and said it needed charging before they could do anything (it’s bad it won’t charge). The manager finally said that the store’s computers do not talk to each other and they condo nothing. We need to take it back to the store we bought it from ( another Advance auto). Bad customer service. Bad attitudes. Good enough reason to use another auto parts chain. Thanks for nothing
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June 2022 by Linda Armstead
After leaving AutoZone this morning, Having a hard time getting what I needed. I left there and stopped in at Advance Auto Parts. Least to say they were sooo friendly and helpful. Jim, made sure I had what I needed plus he helped me after I made the purchase. Thank you so much Jim for being so helpful and professional.
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March 2022 by Johnny Tank
Great place for your auto parts
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February 2022 by Jacob Simpson
Very helpful, and typically have what I need in stock. Veteran discount, and price match on competitors. If you get the opportunity, a employee, Jim, helped me out tremendously. He has definitely earned my business!
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January 2022 by Genny Thacker
I can't say enough good things about my visit to your store today!!! I have been trying to get my husband to replace my awful windshield wipers for months. He was never able to do it because he couldn't get them to come off. He had broken a pair so I finally just took my car in today and boy am I glad that I did!! After purchasing a new pair, your awesome employee Mike Sutton, came out to help this damsel in distress get back on the road in minutes! It is so hard to find employees that are not only good at their job, but you can tell they love what they do!!! Advanced Auto of Florence has forever got my business for all my auto parts needs!! Moral of the story, all employees should strive to BE LIKE MIKE!!!! Thank you so much!
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January 2022 by Gary Kendrick
Above and beyond - It was closing time, 9:00PM and a single employee was closing up, Jim Savey, who saw me drive up and motioned to me that they were closed. What he didn't realize was that I didn't want to purchase anything, not at this visit and time, but I was wanting a battery tested.When Jim realized that I wasn't there to shop but rather that there was a problem and that problem involved my 16 yr old granddaughter he came out and made inquiry as to what I needed. Once he saw the need Jim stayed 20 minutes past closing and not only helped determine that the battery was still good but actually solved the problem by cleaning a battery cable which once clean allowed the car to start without the assist of a booster, which he also supplied, if one was needed.Jim did above and beyond what would be expected of an employee and although many would have just closed up for the day and left he closed up and stayed to make sure my granddaughter was safely on her way and that it could be assured she would make it home safely. I, as a grandfather, very much appreciate Jim and his help, on his own time and without requesting anything in return. This is the type employee I want to do business with, someone I can trust.
