Mike Freeman Ford is a friendly and helpful dealership known for its honest and professional service. Customers appreciate the knowledgeable staff, especially in the service department, where team members explain repairs in detail and handle vehicle issues efficiently. Many reviews highlight the staff's friendliness and willingness to go the extra mile, making customers feel valued and comfortable. The dealership has a strong reputation for taking hassle out of problems and providing quick, courteous service. Customers also mention their positive experiences with vehicle purchases, praising the honest and down-to-earth attitude of the sales team. The owner is described as a good and honest person who treats customers like family. Overall, Mike Freeman Ford is seen as a trustworthy and customer-focused dealership that consistently delivers quality service, whether for repairs or new and used vehicle purchases.