-
March 2024 by Sheri Wallace
Love the discounts and always find what I need.
-
March 2024 by Craig Egermayer
This was the worst, most unprofessional experience one could imagine. I bathed my dog twice, while waiting to get him groomed over a three day, and was given the runaround, then told me I wasn't on the schedule. These people wasted my time, but probably a blessing and disguise, because apparently they have no idea what they're doing. They then told me that they would no longer service me or my dog because they were too busy, with no other explanation. Absolutely ridiculous! So I then proceeded to Waggy Tail, where I received the ultimate service. The cost was a little more, but definitely worth it. Excellent service and professionalism is everything!
-
March 2024 by Michael Cummings
Very expensive
-
January 2024 by Wes Funes
Firstly, the on site staff here is amazing and when grooming is available it’s done well and at a great value.However, the online system will show available times that are not in fact available. I’ve shown up twice with confirmed appointments only to be told the groomer is not in. My blame and frustration is with poor upper management and a bad software selection for their online portal. I’ve also had to create multiple accounts bc the Tractor Supply account doesn’t allow me to make a Petsense account.If you want to use their services, call them first and make sure someone is available. Like it’s 1997.
-
January 2024 by Wendy Anderson
Had online groceries ordered, driver was friendly and on time. Everything looked good
-
January 2024 by Nnn Mmm
Convenient
-
November 2023 by Crystal Rose
Only place I get my pet food and more from
-
November 2023 by russ ranke
Empty dog food shelves? Have not had my dog food in month. Asked clerk who said truck comes Tuesday, did not want bother. Manager says I cannot order it anymore ,do not know why. I replied I can order on line why cant you. She said I do not know? I said maybe call. She said no but you can. I contacted customer service. They replied, said sorry district manager would get back to me 24hrs. After 2 days emailed customer service, never heard from mang or customer service. Amazing.
-
November 2023 by Susan Havron
I showed up for a grooming and my appointment had been deleted by the staff. The girl explained that she and another girl talked about rescheduling my appointment, but instead deleted it. I know accidents happen, but there were no……. I’m sorry this happened or can we reschedule. After that I expected at least a phone call from them apologizing. I was a repeat customer and liked the groomers and staff, but I guess I expected more customer service.
-
November 2023 by Monica Williams
This place is a joke. Spent 20.00 to wash my 2 dogs. The self wash had no shampoo so I had to wait for an employee to bring me 2 bottles of watered down dog shampoo ( questionable) . How do I know it was watered down … the shampoo was warm from the warm water they put in it. Not one bottle was labeled as to what kind of shampoo was in it. This was my first time using the self wash here and it will be my last.As I was walking out I noticed 3 dead fish in a container.
-
September 2023 by James Ekelund
Always a delightful welcome and most often find the item(s) I'm looking for, be it dog food, fish food, or canine grooming services which I would rate 5 STARS!
-
July 2023 by Kathryn Henderson
Great experience! Super nice employees. The only reason I didn't give it 4 stars is because the prices here are higher than most places and that discouraged me from purchasing extra. Positive is that it's convenient and they sell a large variety of quality dog food/treats. I will definitely come back because the retail associates went out of their way to help me find what I needed.
-
July 2023 by Jon Rothlander
Great location in town without having to drive all the way to Tractor Supply. You really can't do better than Tractor Supply or Petsence for your dog food needs.
-
May 2023 by Angela Goetz
Very friendly staff 1st time there and the two staff members was great
-
April 2023 by Daisy harvell
I took my dog here to get groomed on January 26th and a couple of days later she had sores all over her so I message the customer service line they got back in touch with me and said the manager would be contacting me. He emailed me and told me to take her to the vet and he would reimburse me for the vet bill that was almost $300! Today is march 23rd and I have yet to receive a check and it has been a back and forth thing. No communication. This is very unprofessional. I would hate to have to take legal action but this is ridiculous!!!
