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February 2024 by Claude Taylor
I ordered and paid for a 8 piece with two sides. To get home and only find 6 pieces of chicken. My last time going there shady workers!!
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October 2023 by Joanessa Barlow
Don't ever ever ever go to this KFC on AARONAV DRIVE FAIRFIELD ALABAMA. I went there one night close to closing I guess. But let me tell you I wouldn't even go back to get my refund because the way the so called manager or supervisor behaved.. wow!! She was cursing like nobodies business the girl in the drive thru didn't try to close the window to keep me from hearing it. It was unreal!! Then on top of that I ordered 3 original thighs. When I got home it was the biggest burnt hard fried chicken breast leg and thigh!! What the what!! But after all I heard and seen there was no way I was going to go back for them to spit in my food...I don't think so. DONT GO THERE!! PERIOD!!
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May 2023 by D Gerard Singleton
The service at this location is Horrible.. Do not patronize this location. The employees hanging outside the store and telling customers the system is down and can't take orders or it will be a 45 minute wait. Absolutely appalling.
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April 2023 by Erica Olison
Love the location and the drive thru ppl?
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March 2023 by micah whitlock
Got in a fist fight with a worker, drink poured on my work uniform. Dryest chicken I’ve ever had in my life, also patiently waited about 40-45 mins for my food. Had to ask for BBQ sauce for my food that I offered to pay for originally, just a horrible experience. Would never recommend!!!!
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February 2023 by Sharon Jenkins
Everything what pretty much ok. The service could have been a little better but overall I left very satisfied with my order. The food was fresh
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January 2023 by Angela Smith
Kfc has decreased in quality workers and product. I don't recommend. The food is hardly ever fresh, just not the same. What happened, this was an iconic place to dine, but not anymore. I don't know if I will ever go back. So
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October 2022 by KC
Hot and ready!!! The online order was quick and the bag was sealed when I picked up my order. Thanks, KFC in Fairfield, AL.
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September 2022 by Mac & T
Will Always Love Those KFC Bowls. Great Service As Well.
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August 2022 by Robia Ashley
My experience at the KFC in Fairfield was poor. I ordered a chicken pot pie. I was told that it would be 22 minutes. After that time had passed, I went in and was told 14 more minutes. The young lady was at the register and was very unprofessional. The manager was all over the place and did not know how to manage his employees. Customer service is just a word we see and often not used in most fast food restaurants. My food was dropped and they did not think I saw them nor took the initiative to redo the order. I won't be back to this KFC.
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July 2022 by Deidra Russell
It was pretty good. They just don't have enough people to work. Front Cashier had to help the window person over all they was good.
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July 2022 by Mary Black
Drive thru service was terrible attitude don't know why, when I ask if I could have slaw instead of mashed potatoes..,also chicken is just not what it used to be. Won't be back.....
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June 2022 by LQuitha Stewart
Great haven't had kfc in years
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March 2022 by Lashundra Small
Terrible service had to wait 30 minutes for a chicken sandwich, and the young lady had a nasty attitude in the process.
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February 2022 by KC JC
Hot and ready!!! The online order was quick and the bag was sealed when I picked up my order. Thanks, KFC in Fairfield, AL.
