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March 2024 by Shane M.
This is by far the Premier, food retailer in Florida, and possibly the world. If you shop there, sale items and even some regular items at regular price, it's still price comparisons to a lot of discount saver club type stores. Their customer service begins in the parking lot and extends all throughout the store. I will only shop at my Publix!
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February 2024 by Catrina T.
Best grocery store ever! The customer service is amazing and if you haven't already, you really need to try a sub with mountain bread... delicious the store and restrooms are always neat and clean.
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January 2024 by Lori Susan
This is by far the worst publix pharm. I've ever been to. Management doesn't care, they didn't respond to one single negative review on here. People are rude here and don't seem interested in helping customers. Well hello! Don't work in customer service .I'm speaking of the pharm only. Regular cust service desk is great.
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January 2024 by Sue Bell
My daughter has been waiting on a prescription to be filled for over 6 hours now they told her it would be 3 now its 6 and still not full field she is vety sick it is not acceptable and there's no excuse for it
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January 2024 by DEREK HUDSON
I do not know if it is this pharmacy at this location or all of them, but this pharmacy is the absolute worst. Too many times I have confirmed on the phone before hand if my scripts were ready to pick-up, to only find out after waiting in the actual line that no one has done anything with them at all. I am done with publix pharmacy. Horrible service at the Enterprise, AL pharmacy.
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December 2023 by 여울
I'm Korean and I'm not good at English. I got burned this morning and went to the pharmacy to buy a burn ointment this evening. My husband informed the pharmacist in advance that I was looking for a burn ointment and that I was poor at English, and she smiled and said okay. However, when my husband left and faced the pharmacist myself, the smile disappeared and I couldn't hear her speak at a high speed (which would be average for her). Another pharmacist who was watching me said to me as if she was looking for my husband. But again, her words were so fast that I couldn't understand in detail. Then they gave up talking to me. Then they talked to me and said that if I didn't hurt, it wouldn't work. I didn't understand it enough, but when I asked again, the word she used was a difficult word, so I had to understand it only with nuance. It still hurts when the burn is stimulated, but if I leave it alone, it will no longer hurt, but I wonder if it could have given me another ointment or a bandage. Also, what happens when my husband leaves and her attitude changes immediately? Is it because I'm Asian and I don't speak English? This seems like a country that is hard for people who don't speak English to get treated. It was a very unfortunate visit, and I have no intention of visiting again.
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September 2023 by Sheri M.
What an epic fail.... How hard is it to make a deli sandwich. Today I went to get a sandwich around 7:45pm. The person I am referring to in this review was the dark skinned guy with a short haircut who worked the line on the right side. He didn't know how to cut the bread to represent the Publix standard. I had a very basic sandwich that only required lettuce, salt and pepper, and oil and vinegar, which I didn't receive because I was told I didn't ask for it. Here's the problem... can't make a sloppy sandwich and then tell me what I stated I wanted on it.
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September 2023 by John Jones
I left walgreens for being slow and expensive. I compared prices from walgreens to publix and where walgreens wanted $200 publix wanted $14. I usually file for a refill on the app and it'll say it's available the next day. Seems kinda long. I called the other day to see if they gave tetanus shots. They said they did and they recommended I make an appointment so I would not have to wait. So the next day I go in for the shot and showed up early. They told me I would have to wait for the two people that were here before me. I didn't see the point of making an appointment. After I waited for an hour. I returned to the desk and reminded them I was still there, they noticed they put my stuff in the wrong drawer and completely forgot I was even there. The way the chairs are set up they can't see you if they tried. When a prescription needs a doctor to sign off on a medication you have to call the doctor yourself. It does seem like they won't do anything to fill the prescription after that until you call the pharmacy and verify they received word from the doctor.
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July 2023 by Lynne D.
i went online to view cakes as it is my husbands 70th birthday in a couple of days. He is a fruit lover and i spied the Chantilly cake, i thought that would be the one that i would call and enquire about. That I did, the young lady answered all of my questions and as far as I was concerned that was the cake it had to be. I don't live in Enterprise but had to be in town the day that I needed the cake for so it worked out fine. Well......that night after the birthday meal i proudly brought out the beautiful Chantilly cake. We all sang happy birthday then cut the cake and passed the plates around. The disappointment was great!! The frosting tasted like Cool Whip, I specifically asked the lady over the phone if it was a cool whip frosting she assured me that it was a cream cheese frosting. Well i would never have paid 30$ for a cake with a cool whip frosting but unfortunately today I did. Yeah I'm more than a little p____d off. oh and by the way I dont live in Euless ,TX I live in Opp, AL the store I am reviewing is the Enterprise, Al store
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July 2023 by Giovanni Tallino
I switched to Walgreen, after several years of doing business with the Publix pharmacy. I still shop at Publix for groceries, but not for medicines.
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June 2023 by Hunter C.
The worst Deli department of any Publix I've ever experienced. They stop making chicken tenders at 6pm and several times they have tried telling me that they are out of ranch... Every time I have to remind them that it's a grocery store and there's 1,000 bottles of ranch but they are too lazy to go grab it so I have to do it myself. I've been getting Pub subs for about 10 years now and I've never had so many issues with the deli until moving here to Enterprise.
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May 2023 by Dawn Shifflett
Doesn't matter how long your rx is there. It seems like they wait till you get there to pick it up then tell you they're "working on it now" then make you come back in another hour!
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February 2023 by Holly
If I could give them zero Stars I would I called about the over-the-counter hearing aids they transferred me to customer customer service transferred me back to the pharmacy pharmacy transfer me back to customer service the woman in the pharmacy finally answered my question I will not be using their pharmacy ever again
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December 2022 by Drew Holland
Went from the best pharmacy in town to the absolute WORST pharmacy in a 1 year period. Every single time I get a prescription sent here it takes a week of going up there and calling to ever get it. Get it together Publix, this isn't a game!
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November 2022 by Lisa T
I've been using Publix pharmacy for years. I will be the first to admit, they have never been the best with filling prescription in a timely manner and on several occasions have to order the medication to even be able to fill the prescription. However, this time around, I called and had a prescription refilled. The prescription was suppose to be ready the following day by 3:00 pm. However, when I went to pick my prescription up 2 days after I called in the refill (a day AFTER it was to be ready for pick up) they still didn't have it ready. Are you kidding me!? Employees at this Publix pharmacy do your job (some of these are life saving medications) or find a job that is better served for being lazy/unprofessional. I'm sure you're overpaid to not be working. Looks like a call to corporate may be in order. If everyone calls corporate when dissatisfied, actions usually happen for the better.