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November 2023 by Sonyia Senn
They were on the job eager while we test drove a few ... they were on it ... the group worked very hard. They are still there if and or when I need them! Excellent work !
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November 2023 by Steven Williams
Service department had to deal with an unusual issue on my MKX. Did a good job chasing it down! Kept me in the loop along the way.
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November 2023 by Abraham Leatherwood
Personnel and professional. There was only one slight problem with the failure to observe the proper fit of the driver's door after a new part was installed which caused an additional return to the service department to fix. Service department was helpful in an exceptional way to expedite this service. Thank you
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October 2023 by clif02
We are extremely happy with our CX5 and the sales team at Mitchell Mazda. From initial contact through financing and driving away the entire process was handled with courtesy, professionalism and speed. Thanks to Kelsey Ready, the Internet Manager for making communications easy, our salesman Que who was very helpful and knowledgeable, Mitch Carnley, the General Sales Manager who assisted in the deal and finally Johnny Caskey who get us a great financing deal. Truly a great and professional team at Mitchell Mazda!
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October 2023 by Nick Abbett
One of the best dealers ever and I am 80 years old. Great service department. First oil change was free. Only had to pay for tire rotation plus they washed and vacuumed my Miata. Good people!
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October 2023 by James robbins
Waste of my time to bring my car here. They are no longer a lincoln dealership and their service department acted that way. Paid for oil change, oil was barely visible on the dip stick. Requested adjustment/calibration of heads up display. Service department told me to adjust my seat until I find someone to fix the problem.2 stars, because they put some oil in the car... I only had to add 1 quart to get it into serviceable range.
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September 2023 by Martha Turner
Donna is an excellent technician. I have gone to her for years and she is the best. The service at Mitchell is the best in the Wiregrass.
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September 2023 by Darren Young
Awesome experience buying our Mazda,thank you.Big shout out to Nick!
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September 2023 by Grace Leonard
Took my car in because the check engine light had been on, turns out the wiring to the o2 sensors was not receiving a signal at all. The fix itself seemed ok and not too pricey on labor but when I dropped my car off I had almost half a tank of fuel in it and when I came to pick it up it was completely empty showing 0 range. I was quite frustrated, my husband went to the service desk to ask for some fuel so we could make it to the gas station down the road and they informed us they had no way of getting us that fuel. I don’t know what they were doing to use up that much of my cars fuel but it seems very unprofessional to give someone their car back with literally 0 range of fuel left! We weren’t asking for a full tank of fuel we were just worried the car wouldn’t even make it down the road to fuel up. Luckily we did make it but we will not be using their service department again.
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August 2023 by Blayde Price
Super friendly and warm welcoming from the service department. Special shout out to Donna who worked with me from start to finish with wonderful communication. We will be back!
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August 2023 by Elaine B Maund
Donna works in the service department. She was my contact. She was awesome! I am a stickler on communications! She gets a 5 star rating. She informed me of what was needed with my car. She followed up and kept me informed! Great job Donna!
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August 2023 by Mary Carlile
When I arrived for my appointment, they immediately took my car for service. The waiting room was very pleasant, and everyone with whom I interacted with was polite and accommodating.They diagnosed my issues and serviced the car as expected. Before I drove away, they provided a free wash. It appears that all issues were corrected as I had hoped.
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July 2023 by Chance Walden
Awesome Dealership! I bought a 14 year old Mazda 3 from Mitchell Mazda back in 2020 and it was awesome! I left Mazda and realized nothing drives like a Mazda. I just traded and im back with Mazda in a 2020 MX5 Miata. The service department is by far the best Ive delt with! You arent a customer with service advisor Donna but a family member!!! 5Star Dealer all around!
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July 2023 by Phyllis Brighton
Buying a car from Mitchell Mazada was a great experience. EB was all you could expect from a salesman.
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July 2023 by KenandJeanne Wilson
My wife and I had been looking for many months to find a replacement vehicle for our 2020 Toyota Camry. We were having a hard time finding the features we wanted and within our budget. We had visited multiple area dealers without much success. On our daughters suggestion, a longtime Mazda owner, We stopped in at Mitchell Mazda and were greeted by E.B, Sales Concierge. He listened to our needs and showed us multiple models, with us eventually deciding on the Mazda CX-50. To say we were impressed with all the good people at Mazda Mitchell would be an understatement. My wife and I highly recommend them for your next new or used vehicle purchase.