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January 2024 by Jaimie Mclaney
Moses is one of the absolute best I’ve ever had the pleasure to work with! This is our 3rd Kia and one of the smoothest purchases we’ve ever had. He goes above and beyond for his customers. I’ll never work with another company or sale representative for future purchases. I highly recommend Moses!
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January 2024 by Christina Cook
Moses took very care of me, when I was looking to get a new car. I have purchased from Kia before, but he was amazing and made it so easy for me during the process. I think that was the easiest purchase I have made. So thank you Moses. If y’all need a new vehicle please go see him at enterprise Kia.
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December 2023 by Nick Corbin
Was promised our newly purchased van to be cleaned and a back vent installed that was broken. Wife was told sales people said we were all in agreement we would install the vent cover ourself. Why would we agree to install a vent cover in a KIA vehicle when we are purchasing it from a KIA dealership? Car cleaning never happened on inside which also was promised. The only saving grace at the place was the service manager J.D. sales department completely dropped the ball.
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September 2023 by Veronica Sherfield
They took care of me when I needed a new car. Put me in a 2021 Kia Soul and I love it! Four months later and the check engine light came on. They are going above and beyond and helping me get my car fixed when they didn't have to. Thank you Curly for your great sale a huge shout out and Thank you to David in Sales for going above and beyond with your customer service skills!
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September 2023 by Elizabeth McCrea
Bought my second brand new Kia today from Enterprise Kia. Liz was my sales rep & she was absolutely amazing! She knew how indecisive I was but she still managed to get me a car I fell in love with that is also super affordable! I can never thank her enough for getting my in me new ride today!
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September 2023 by calvin beld
Great customer service, worked with me and helped me a lot. Was able to drive off the lot with a brand new car and they've helped with any and all problems I've experienced. My favorite was Liz, she was an amazing help during the whole process and the dealership is lucky to have her.
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August 2023 by Jessica Mooney
I purchased a Kia Carnival SX Prestige and the service I received was above and beyond any service I have ever received at any car dealership! I was at home with a sick kiddo and Liz went out of her way to bring the vehicle to me so I could see it and check it out. She was very knowledgeable on the details pertaining to this specific vehicle. When she couldn't figure out how to latch the seat back, instead of lying her way through it, she went and got help and it was all a learning experience. Although, I plan to keep this vehicle for a very long time, when I do plan to get a new vehicle, I will for sure be back to Kia Enterprise. I would 100% would recommend then and Liz if anyone is in need of a new or used vehicle.
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July 2023 by Hummel Charles
Everybody here was absolutely amazing as they did everything they could do to get me started into a new vehicle. The guys in management were amazing and extremely helpful and the sales reps were also on their toes and very well educated on their knowledge of everything on the lot. Thank you to everyone who helped me with getting me started on the road to a really nice 2015 KIA All of you guys are awesome !
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July 2023 by D. Stewart
We found a vehicle that we were interested in and contacted this dealership about setting up a time and day to test drive it. We spoke with a salseman named Curly who confirmed that the vehicle was still available and arranged for us to meet the following day as we would be driving from 3 hours away. Two hours from the dealership, Curly called to confirm our appointment. Upon arriving, we met Curly by the vehicle we were interested in. We began talking about a discrepancy in the price he was quoting versus the advertised price because the advertised price was $4000 lower than what Curly was quoting. He immediately said he'd have to go inside and check with the manager about the price difference. When he returned he suddenly said, "sorry, but the vehicle has been sold!" He said that someone called and placed a $10,000 deposit on it yesterday and would be by today to get it and it was no longer available. We were speechless! He had comirmed our appointment and the vehicle's availability twice before we arrived, one of those times as recent as two hours prior. Although this was upsetting, we understood that sometimes these things happen. Except that a moment later, the manager comes out and joins us and says, "oh yeah, I bought the vehicle!" A completely different story than what Curly had just said. I don't recall ever dealing with a situation as unprofessional and dishonest as these two portrayed. We were angry amd stunned, but felt helpless to the situation as they stood side by side with their made-up story. We told them that this whole situation was shady and unethical. It is unbelievable that this is allowed to happen at a well-known dealership where we had an expectation of being treated with the same courtesy and respect that we gave. While i know it isn't fair to say this about an entire dealership, it is difficult not to think this way when the manager himself took the time to come out to face us and tell us a story that wasn't true knowing that we'd gone to great lengths to get there that day. Very unethical, dishonest, and unprofessional.
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June 2023 by Tammera Carter
Loved my experience with the staff at Kia. Curly and Liz did their best to get me in a more reliable car and I appreciate all of their help. I def recommend Kia to anyone in need of a new car. Thanks for all the help guys!
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June 2023 by Lanieshcia Jacques
Going to Kia was a great choice because you feel like like family!Our process was so smooth and y’all were really friendly. Special Thanks to you curly it wouldn’t be possible without you and to Liz for assisting us this was one of the best car buying experiences we have had
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April 2023 by Kyle Whitson
Dropped off a car for a several recalls and they fixed all of them in timely manner. The service writer JD was extremely knowledgeable, patient, and informed me that he didn't tell a customer No! He took me to where I needed to be dropped off when I took car in no problem/questions! On my return he explained each and every recall as well as very detailed explanation of the how and why of the entire process it took to fix them.
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April 2023 by Cody Collinsworth
Vehicle was brought in for issues with fuel pump the first week of March. I am notified the work is complete the second week of April and the vehicle is ready for pickup. When I arrive I notice the hood is open. An employee claimed I brought in a vehicle with a dead battery and that the hood was open so it could be jumped off. I informed them that the battery was in good condition when I left. The employee responds that he knew I was not implying he was wrong. He told me he knew the car had been jumped off multiple times and that I knew the battery was bad. I have owned the car for nine months and have not had a single issue with the battery. During the drive home my infotainment system powered off multiple times. My blinkers did not produce audio inside the vehicle when in use. My headlights powered off multiple times. Thankfully I was able to make it to a parts store that confirmed the battery was completely drained and could not crank without a jump. The parts store offered to sell me a battery at a lower price than the dealership and it came with a warranty. This dealership showed me without a doubt the worst customer service I have ever experienced. If the battery had been discharged by accident and they apologized I would not be writing this. To call me a liar and make a statement like "I know you're not implying" is completely uncalled for. If I could leave a zero star review I would.If you plan to leave a comment asking me to call a customer service number don't bother. Cut a check for the new battery or leave me alone.
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March 2023 by Elizabeth Kosman
Kind people and understanding. My car has serious damage from a deer accident and they have been so vigilant to make sure I'm taken care of and my car is fixed for an affordable price. I would recommend getting a car from here as well as just regular vehicle maintenance.I also really enjoy the lounge area they have for customers while waiting for their vehicle. It's clean and relaxing.
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February 2023 by G R
I came here to get my radio screen fixed because it had air bubbles in it. My car was still under warranty, so it was free to get my radio screen fixed. However, while I was waiting in the lobby, I was told that they accidentally cracked my dash, and that I would need to come back to get that fixed but that it would be free. I was fine with that as mistakes sometimes happen. After I left that day, I noticed four different scuffs where the radio was pried off by the technician. Today, I came back to get the crack replaced, and I showed the scuffs because that needed to be replaced too. As it was in perfect condition before I came to get the air bubbles in my radio fixed. I was told by JD that their technician did not have to pry the radio off to fix the air bubbles. However, I was told by Kelly that he had to take the radio off, the parking gear, etc. I KNOW that there was no pry marks on my radio before I came to Kia Enterprise. JD went and got the technician that worked on my car, and he said that he did not remove the radio. He was lying straight through his teeth. It’s his word over mine. I’m the customer, and at a dealership I am expecting expert care. That is NOT what I received here. My car is worse off than it was before I ever brought it here. It’s extremely disappointing and frustrating that I wasn’t even believed. Especially when I know for a fact that my radio had no pry marks on it prior to coming here. There are four different pry marks, and one is a small crack. Obviously, the customer does not come first at this dealership. DO NOT come here! Trust me, you will be very, very disappointed.
