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February 2024 by Brittany Gardner
Our delivery driver refuses to deliver our packages. I never order anything heavy but because our house is down a driveway, he won't even bother putting our packages in his car in the morning. I know this because he always hits "attempted delivery" early in the morning hours before he even gets to our home. I've been in excruciating pain for a week now waiting on a package for my back that he continues to just leave at the post office. I've asked one of the workers in the past why this continues to happen but the only response was a shoulder shrug and "have a good day". Why are you a postal worker if you don't want to do the job? Eclectic's post office seems to be just as poor work ethic as Prattville's and its disappointing.
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December 2023 by Cara McDade
Friendly staff, short wait.
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September 2023 by Mark Rodie
Always very friendly and helpful. Thankful to have a post office in our little town
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May 2023 by Julie Reynolds
The Eclectic Alabama post office is not great! They tell you that they cant deliver a package and they make no attempt. When UPS delivers packages via USPS, most of the time if its bundlesome or heavy, it doesn't get delivered! My husband is disabled and I work outside the home. When I am off the post office is closed. This is terrible service. When you call the customer service number you cant speak to a person either.
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February 2023 by Johnnie Pittman
Unfortunately it is impossible to leave 0 stars. Our mail doesn't even run until around 2 and I have already received a notification that they were unable to deliver some pens bought from amazon. I do not know if they are unmotivated or do not care about their job but this is getting old. You can try to leave a complaint with the office but nothing is done about it. I am tired of having to go to the post office every time I order something.
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October 2022 by tanner thompson
The incompetence in the employees are is ridiculous. Why do you have a job if you can’t answer simple questions about shipments and deliveries? That is your entire job. Thanks for nothing.
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April 2022 by Letecia Floyd
I’m not sure who’s route is on East Cotton but he or she has to be the most horrible mail person everrrrrr!!! Our mailbox was knocked down and instead of driving the mail down to us or taking it back to the post office and leaving a note to let us know HE PUT OUR MAILIN OUR NEIGHBORS MAILBOX BIGG NO NO so of course he got chewed out about it and has been doing the most pettiest stuff since he makes no effort to bring down packages but he lies and states he makes attempts when he doesn’t my mother is retired and is at home every single day!!!! Most horrible experience ever!!!
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August 2021 by Jerry Higgins
Mail carrier damaged my driveway by spinning out and digging 2 big holes. I called the post office and all they would do is they would talk to the carrier. They refused to fix my driveway.So basically, they can mangle your property and you're stuck with fixing it.
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January 2020 by Ashley Hill
Bad postal service line stay busy from open to close on purpose. They never answer the phones ridiculous ?
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January 2020 by Mike Perry
Very friendly and courteous staff.
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October 2019 by Chris Lawrence
Mailman wouldn't get out of his car to put heavy packages on our porch. Made my wife come get them out of his car. I called local post office branch and was told it's normal for mailmen to not get out of their vehicles and make customers get packages out of the delivery vehicle.
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October 2018 by Steven McDade
Absolute garbage. Postal workers deserve nothing but contempt.
