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January 2024 by KimFire 99
Stephanie the store manger is a very ill-bred unprofessional hood rat. Her attitude is nasty uncaring and she act so deranged its frighten and that shows why her pharmacy tech act the way they do as well.I also recorded the full conversation so this hood rat can't say it isn't true!She refuse to fill my aunt prescription because, I filed a complaint on this same, Walgreens 4030 West Main Street Dothan, Alabama 36305 in November 26, 2023 for the same behavior. These type of people shouldn't be allow to hand out medication to anyone. They gave my aunt the wrong medication and the second time a repeat of such unskilled behavior rather then try to fits the problem they get mad and try to hurt people by not giving them their medication.I advised anyone and everyone who's had a problem with these people to report them to the, Attorney General Office and Federal Trade Commission and Better Business Bureau.
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November 2023 by James Wells
Instead of talking about how terrible the service is, or how pathetic the customer service is, I’ll just NEVER step foot in this place again.
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November 2023 by Claire Skipper
Great customer service and checkout experience with Elijah
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November 2023 by Lydia Dowling
elijah was a king 10/10!!
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October 2023 by J Angel
Absolutely horrible service, never again
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September 2023 by Aleta Chalker
Let me preface...the Front end personnel are Always a delight and helpful. Love them!! Now!! I recently had major surgery and after a 2 week hospitalization was discharged home, yes! It was on a Thursday and the hospalist had given me 3 days medication. Contacted my regular physician and he took care of my new rx. I received an alert that the meds were on backorder (big surprise ?) The next day I received the alert two meds were ready for pickup. I contacted the store and spoke to, Dennis, which informed me that my main medication wouldn't be in until November 2024! At which time I asked why wasn't my physician notified? To which I received the same old reply "Short staffed!" Now, during my hospitalization I received a personal call from Dennis to inform me of the store hours changing. ? But, a simple notification to the MD or the patient is not appropriate?? I asked him what was their plan for patients needing there medication? He replied I don't know!" DUHHHH! I told him that now I am being forced to suffer unnecessarily because they dropped the ball, to which he replied "Oh, well!" I lost it. I am a member of the medical community and my husband was a physician. I Personally Know that pharmacists spend entirely Too much time contacting attempting to "educate" them on the Physicians plan of care and how they should adjust this or that, etc...But! They don't care about their patients enough to Do Their Actual Job and keep the physicians and patients updated. Unprofessional! Untrained! Non-empathetic! Poor customer service!!
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September 2023 by Hummel Charles
Met the manager by asking were to find something. Cher Fagan was very courteous and I was able to find my items quickly and checkout was fast. I've been doing business with all of the Walgreens in Alabama since 1997. Thank you for everything you do. May the good Lord bless you and yours always
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June 2023 by Sarah
Friendly and efficient staff!!
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June 2023 by Paul Blount
Great service!
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June 2023 by John Kucharnik
Expensive pharmacy.
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June 2023 by jerome hightower
Great service and immunization skills.
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May 2023 by Justin Farrar
This store is lazy and unprofessional. For at least 4 months now I’ve been without a prescription. I’ve patiently waited and every time I call for a status update I’m given the same excuse: “I don’t know when we will have it in stock again.” I’m a recently separated Army veteran and the medication I need is for my mental health and is why I was separated from the military due to mental health challenges. This store is failing the community and the service members of the community. I came to the point where I stopped calling and continue requesting a refill through the mobile app and over and over they keep rejecting my request. Corporate needs to get involved with this store. I don’t know isn’t cutting it for me anymore. I don’t know why you work there is what I should say based on the service I have received. After this long incident, I’ll never do business here again because I can’t count on this store to fix themselves and figure out their major malfunction. Yours truly,SGT Farrar/ Veteran US Army
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April 2023 by Jsana J-A
Very clean. Professional and polite personal!
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January 2023 by Jezebel Harper
Have gone here for all my COVID tests and the pharmacy staff has always been very sweet and helpful. Even on busier days, the service has been great for me.
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November 2022 by Lisa Varner
I love this store..slot of memories with my Mom, we looked at everything and they helped me out alot with my Mom's medicine and Everyone was always helpful and kind.
