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November 2023 by Mary Kelley
Was in Dothan for a doctor's appointment when our vehicle's Low Oil Level light suddenly lit up. The employees checked things out and topped it off so we could drive back home without anxiety. If you are inside the city in need of service, I cannot recommend them enough.Service: Oil change
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November 2023 by Martha Adams
This auto center is by far the most friendliest and accommodating center I have ever been to. If you are in the Dothan area with brake issues, you definitely need to stop by this place. They are great!!!!
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October 2023 by Danielle Clark
I had issues with my A/C and asked to get it checked. Red explained all potential charges/ issues it could be before taking my car. Turns out Red couldn't help me due to being what he thought was an electrical issue and recommended going to my dealership. I was disappointed they couldn't fix it but appreciated his honesty and didn't even charge me.Service: Air conditioning
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October 2023 by James Google
The guys at this tuffy are very professional and did a fantastic job. I went in to get an alignment with a rotate and balance turned out I needed two new tires which I assumed but they weren't just trying to sell me something I didn't need they were just doing their job. Would definitely recommend to anyone who needs tire and brake work done. ⭐⭐⭐⭐⭐
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September 2023 by ItsTheAfro
Very professional. Very honest. Great, welcoming people. Fixed every issue wrong with my vehicle for a reasonable price, lifetime warranty on my shocks too! I highly recommend this shop and will only continue to come to this place to get work done.Services: Air & cabin filter replacement
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September 2023 by Dan Gaskin
Tuffy's automotive has definitely helped me out a lot and for that I am very grateful. They are very professional, honest and sincere at what they do. The only problem that I have is that I wish they were closer to my house
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September 2023 by michael haynes
They did a great job. So happy they open on Sunday had a flat very convenient
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September 2023 by Joe Taylor
They clearly communicated the issue that my vehicle was having and explained what they were going to do. The staff were polite, welcoming, and made my wait comfortable and enjoyable. The wait also wasn't very long as they were able to solve my issue quickly. Would highly recommend and plan to come back here for any issues I have in the future
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September 2023 by Sondra Palmer
Wow wow wow!!! Had a hole in my tire and fully expected to have to buy another one. As busy as they were, Tuffy's patched the hole and took at least 40 to 50 minutes of tech and labor time...then told me to have a great day! What... "No charge," "Who does that in todays times," wow what a great company and the Regional Manager and his staff were on point awesome!!! Thank you, we are customers for life!Services: Tires
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September 2023 by Black Marilyn
I have been coming to Tuffy for years and with each visit it gets better and better! I can't Imagine any other company beating their customer service or prices! They are time efficient, insightful, considerate and extremely professional. They have a customer in me for life!Services: Tires
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August 2023 by Kalisa Kelley
Mine and my families go to repair shop from here on out! My check engine light came on and they fit me in right away. Staff was super friendly and upfront. Diagnostic was free which is great since most places want to charge upwards of $50. If you’re looking for a great place to take your car I would highly recommend this shop.
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August 2023 by Joseph White Jr
These Guys are the TRUTH!!? I've been going to Tuffy for over a year now. And even under new management, IT'S THE SAME TOP NOTCH, QUALITY SERVICE. Knowledgeable, curtious, & getting you bck on the road in a timely manner. So, for the attention that your car deserves, stop by today & see David, Red, or Tyler. And leave the guess work to THE OTHER GUYS. ?
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July 2023 by Bryce Alt
Got my tires rotated and balanced there recently, highly recommend the guy named daniel he’s tall and super friendly and very understanding about the situation!! Definitely coming backService: Tires
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June 2023 by PowerFilm
I recently had a problem checked that I couldn’t figure out at Tuffy and I have to say, it was one of the best experiences I've had. The staff was friendly and knowledgeable, and the work was done quickly and professionally. All in all, I'm very happy with the service I received and would highly recommend this place to anyone looking for a check up on your vehicle.Service: Auto maintenance
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June 2023 by Stroke Cast
I recently had the pleasure of visiting tuffy for an oil change, and I must say that my experience exceeded all expectations. From start to finish, their exceptional service and attention to detail truly impressed me.Firsst and formost the staff at tuffy, especially the lady at the front by the name of Hanna, were incredibly friendly and professional. They greeted me with a warm smile and made me feel welcome right away. They took the time to listen to my concerns and provided informative explanations about the oil change process.The efficiency of their service was remarkable. I was pleasantly surprised by how quickly they completed the oil change without compromising on quality. They utilized state-of-the-art equipment and employed highly skilled technicians who demonstrated great expertise in their work.What set tuffy apart was their commitment to transparency and honesty. They presented me with a clear breakdown of the costs involved, ensuring I understood exactly what I was paying for. There were no hidden fees or surprises upon payment, which was refreshing.I was also impressed by the cleanliness and organization of their facility. The waiting area was comfortable and well-maintained, providing a pleasant environment while I waited for my vehicle. Additionally, their adherence to strict hygiene and safety protocols during the ongoing pandemic was commendable.Finally, the quality of the oil change service itself was outstanding. My vehicle now runs smoothly, and I have noticed a significant improvement in its performance. It's evident that tuffy uses top-quality products and pays attention to every detail to ensure customer satisfaction.In conclusion, I highly recommend tuffy for anyone in need of an oil change. Their friendly and professional staff, efficient service, transparency, and commitment to excellence make them stand out from the competition. I will undoubtedly be returning to tuffy for any future automotive needs. Keep up the fantastic work!
