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January 2024 by Jacob “Real Man” Brown
New Wordbox Spectrum Reciver is perfect. Voice Internet is amazing good
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November 2023 by ALLSINCUSTOMCREATIONS Florida
I don't even understand how this people are on business, we couldn't purchase new phones because we didn't want to purchase new internet. You confused, so I was i.
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September 2023 by robert beauchamp
The store staff was great, my overall experience with spectrum is sub standard to even poor service! Yall cost me so much time and money, and deliver a product that is average at best. Step up your customer service!
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July 2023 by Tony Rabon
Installed Monday cable has not worked correctly so received new cable box today and now tonight Thursday-4 DAYS LATER!!!! Cable-internet-and phone ARE NOT WORKING!!!!!!! NEVER NEVER NEVER NEVER USE SHITTRUM!!!!!!!!!!!
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July 2023 by MaryLynn Mixson
The specialist we dealt with made the whole experience a pleasant one. If you go by ask for Zac... He's professional, yet very relatable. Nice experience. As a Verizon patron, that experience makes me strongly consider switching company's.
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March 2023 by hareth awadhi
I wouldn't recommend spectrum even to my worst enemy, the worst customer service ever
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December 2022 by Candice Lassiter
Biggest ripoff you will ever experience from an internet company!
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October 2022 by Betty Sue Bruckner
Jana was so patient with my husband and spent all the time needed to get his phone back in working order. He made two trips to Dothan and she helped him both times. She went above and beyond to make sure his phone was working when multiple problems occurred. Excellent customer service.
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October 2022 by kimberly griffin
Marq worked diligently for two consecutive days to fight the battle with AT&T to get our phones unlocked. Treyvun was also awesome setting everything up to start with.
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October 2022 by Kayla Bradley
Justin is THE BOMB! Our remote quit working and we were panicking (cause, football, duh). We walked in, explained what happened, and no questions asked he whipped out a remote and got us on our way! 10/10 would work with Justin every time!
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September 2022 by Carrie Ann Mattimore
I can only speak for the modem part of spectrum's business. But I was there to get a new modem and everyone was friendly and helpful.
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September 2022 by Robert Dunlap
Fast and thorough service. Impressed with his knowledge and assistance.
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August 2022 by camryn leigh
great experience when purchasing my phone, however i went to pay my bill in store because it never came out of my account. when doing so i was double charged because the auto draft finally came out. next time around im setting up my grandmother a line and we use her card to do so. we were told our cards would be switched back to mine being primary. it was not. it took money off of my grandmothers card when it was supposed to be mine. this issue would’ve never happened if it were switched back at the time we were told it was going to be. overall decent store, nice people, just could be better at communicating when things are going to be done/how they are done.
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July 2022 by Howard Young
Fast service. In and out in 5 minutes.
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July 2022 by donna carroll
I had a very good first time experience at this location today. Zac was my specialist and he was awesome. He made sure he told me everything I needed to know and answered any questions I had. I was able to walk out with internet. I definitely recommend going to this location and see Zac for your help.
