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August 2022 by Chris Yarberry
Absolutely the most disrespectful sorry of a human being has ever come in contact with I have spent a lot of money in there and I had to take my rope gold chain to get repaired and when I got it back it was awful I asked if it could be sent back and come back better then that or can I trade it in on another one and pay the difference and he told me to take my Chain and never come back after he screw it up I would never do business with him again and I will tell everybody I know not to give him a dime after spending 500 on the chain that’s how he does u after the smell sorry person and a bad business owner
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August 2022 by Adona Barber
Wonderful people they help you and with a smile and all.. sincerely adona
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June 2022 by Logan Sluder
I bought a chain from this place for 125 dollars(thought it was a good deal because it was originally 300). The chain was said by store workers to be a “Gold and Silver mix” and if you cannot tell in the second picture where the chain broke it is actually hollow. Horrible price for horrible jewelry. I bought the chain 2 weeks ago. Also since it broke and I saw it was fake I tested the durability and I could literally break it apart by just pulling on the two ends. DO NOT BUY HERE!!!
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August 2021 by Israel Freyr
Do not buy from here I bought my fiancé a ring and were paying up to 1,600 dollars for it but when I took it to be appraised it was only worth 150 Dollars, Multiple diamonds fall out and the owner doesn’t want to give refunds for the faulty jewelry... I called the Attorney General and they didn’t help. Even after they replaced the Diamond with a gray rock that stood out and ( charged us for shipping) and the rock fell out a few days later and just recently another Diamond came out... were seeking legal help bc Selling Fake rings at a High absorbent price is fraud
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April 2021 by Lancelot
Do not buy from here I bought my fiancé a ring and were paying up to 1,600 dollars for it but when I took it to be appraised it was only worth 150 Dollars, Multiple diamonds fall out and the owner doesn’t want to give refunds for the faulty jewelry... I called the Attorney General and they didn’t help. Even after they replaced the Diamond with a gray rock that stood out and ( charged us for shipping) and the rock fell out a few days later and just recently another Diamond came out... were seeking legal help bc Selling Fake rings at a High absorbent price is fraud
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April 2021 by Carolyn Brooks
Was able to find the perfect necklace for my moms locket
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November 2020 by Samuel Tullis
Great Staff!
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October 2020 by Actsean Jackson
Real good deal on gold. I get most of my gold here. Kelvin is fair.?
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September 2020 by kaidence&kalem c train
My Coins Matter: This store handles business very poorly. And the customer service is awful without any type of communication skills. Being that I just don’t do drama, I will hit you differently. I will be calling the better business bureau on Monday and everyday until everyone understands that the Black Dollar Matter. We can take out money some where else. They man knew that I asked for solid gold and Not halo gold but he won’t state the fact. It’s okay tho because I will make sure we Boycott: Shaan’s Jewelers 900 Commons Drive Suite 202 Dothan, Alabama 36303. I spent $3K for something that my husband picked out at another jeweler for half the price. If this is the way Shaan’s do business, you will Never get my business again.
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July 2020 by jerome hightower
Omg! You gotta be kidding me.selling these items to the consumers. Buyer beware.didnt recognize any precious stones in gallery, only LED illuminated display of cubic zirconia crafted site arrangements. Yes sir! The truth!
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September 2019 by Lina Holloway
I have purchased a ton of Jewelry from this store. Fine Jewelry at that! Friendly and amazing customer service. A big reason why we keep going back!
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August 2019 by James Bazemore
Ripoff.. They sell you steel covered in gold. He don't sell real jewelry.
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November 2018 by Zachary Thornton
Great people very friendly and the jewelry high class
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November 2018 by Maugie Loyal
Buyer beware,what was suppose to be a wonderful time in our granddaughter life,has turned into a nightmare!when she had the ring sized the diamonds started falling out,only 1 month after the purchase,she returned to the store and was told she need the receipt,their replay was that throw away receipts after 15 day .she was told they would not fix it.(note, her fiance in in basic training right now and has no idea this is going on as we speak) would never recommend shamans jewelry store in commons mall to anyone!!!!
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November 2018 by Brad Loyal
Poor customer service...we had a grand son in law to be that bought his engagement ring here just before leaving before for basic training.He bought it about a month ago.They had it resized here and the diamonds are falling out and they will not repair it or give the money back..if I had zero in the review I would choose it.
