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July 2024 by Brandy Nier
Our daughter had a issue with her car, and was told it was probably her alternator. We took it to Road Mart in Dothan. Dillon was wonderful. My husband sat and waited while they worked on it. Come to find out it was just her battery. I don't know about you, but honesty is something we haven't found until now recently. Dillon could've easily taken us for hundreds of dollars and he didn't. My husband is a disabled Vet, and this place has our business now. Thank You so much for being an honest business!
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July 2024 by Violet Garrity
Was great first couple times.last 2 not so good.went in yesterday cause I needed leaking tire fixed and oil change estimate for fixing a.c.. They aired up tire didn't fix it .i
told them tire was down to 10 lbs .had to add air to get there. Brought out my car after oil change no charge to fix tire 800 to fix a.c .I ask to recheck as it has a leak man at desk went out spoke to them and they would not fix tire sent me on my way.tires flat again this morning..thanks alot southside.you sure know how to treat some people good,but not me.. I won't be using you or your chargeaccount again.ill pay that 800 a.c repair to someone else.
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June 2024 by Colton Humphrey
Don’t recommend if you’re in a rush, we got there at 7:05, right after they opened, they were a little busy but the guy at the desk told us 30 mins. We had been waiting until abt 7:45 and we really needed to go, we looked to see what they were doing and abt how long maybe we’d be there, when we looked, there were 3 techs just sitting in the back doing nothing while there were cars to be worked on and people waiting. Again if you’re in a rush I do NOT recommend this place.
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June 2024 by Elena Paiz
I had a very bad experience with them ?. I told the man in the Front to check my car beacuse i was hearing a scratching and wanted to know what was the problem.I waited almost 2 hours, he came and told me that the only problem was just to change the Patel brakes and the air filter and a oil change, I asked him again if that was the only problem he said yes so i waited another hour and a half. I got my car back and two days later I kept hearing a the same thing and I call them if they could see it again because i paid almost $700 and it did not make sense to me so he told me to bring it back again and I did I wait like 40 min and he came out telling me that there were two other problems with it and that I would have to pay another $700. I was like it been two days and it now has two other problems, and I told him no thanks because I told u to check everything in my car and u only came with three problems that day and two days later telling me that it has another two problem with it. The point is they won't fix the problem they just do the easy part and expect you to come back and leave more money for them. I would never go back and I won't trust them even if your a girl and go alone. If I could would leave 0 star.
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May 2024 by Kellie Long
Took my car in for a diagnostic testing. Found out the problem and was told a price and told them to go ahead and begin working on it. The guy at the front desk then informs me that they can’t do it today I’d have to bring it back on the next business day. They agreed to begin working on it but then just backed out. I took it to someone else and they had no issue.
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April 2024 by Chet Atwell
I've been dealing with them for years & I've never had problems with them. Always satisfied with workmanship, prices, & service!
Update:
I used to love Roadmart. We used to bring our vehicles here only. However they're not the same quality they used to be. We recently brought our vehicle back for them to do some work. They lost the snaps holding the plastic covering over the engine, and then replaced them with zip ties. We heard jingling under the hood right after driving off. Turns out the mechanic forgot to tighten the pulley & it was the washer rattling. We spent over $1400 for repairs only to find out that they in fact did not repair the main problem. We're a few months out and we're back to the same problem we had. The belt was also replaced. Yet the belt started to fray only a month after.
We used to recommend them to people, now we recommend that people look elsewhere
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January 2024 by Charles Sams
Great place to get your car serviced
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January 2024 by Lorum Smith
Y'all do a good job
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August 2023 by Christopher Templeton
Fantastic group fast and fiendly service
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February 2023 by Heather Whril
I love this place. I have the worst luck with tires on my dirt road but they always come thru for me. They provide fast and friendly service and they are very thorough in what they do. I am very satisfied with the quality of work and their prices. If you are in need of having your vehicle serviced please check out RoadMart on the south side of Dothan Al. Ask for Josh or Chris tell them Heather sent ya.!!!
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January 2023 by Torri Babine
Thank you guys. You were great and a delight to do business with. Excellent customer service when I needed it the most!
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November 2022 by Jacob Bane
I bring both my cars to Josh at Southside Road Mart for all my maintenance and emergency needs. Has always taken care of me. Josh and all his staff have always been super professional and kind with every visit. I highly recommend bringing your vehicles to them.
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November 2022 by Whitney Barron
Josh and Chris are always professional and treat everyone like they’re the most important customer they have.
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November 2022 by Brittney Layton
Thankful for Joshua, Jessie, and the crew at Roadmart #200! I picked up a screw somewhere and they came to my work to take care of it so I could safely get my kiddos where they needed to be that afternoon!
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November 2022 by howard armstead
Very professional. I do all my vehicles here at the southside location
