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January 2024 by Tracy Samson
Nice clean store, friendly and knowledgeable staff
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January 2024 by Amanda Teal
I went tonight in search of a pleco (algae eater) for my aquarium. I was upset by the condition the tanks and fish are kept in. Not only did multiple tanks have dead, decomposing fish that were in the process of being eaten by other fish, but crowding and ammonia burn was evident as well. SOOOO many fish were crowded into one tank, especially the goldfish. I've always loved Oranda goldfish, as well as fancy tail goldfish, and was disheartened to find them amongst the crowding. No one ever approached to offer help, but did at least tell us to have a goodnight on the way out of the door. Pet Supermarket- if people cannot be properly trained and provide adequate supplies for animals, INCLUDING fish, just don't carry them. It's not fair to customers or the pets (including aquatic) that people go to purchase.
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December 2023 by stefanie Mead
Three dogs, 2 cats equals large food bills. I was pleased to find Pet Supermarket offers price matching. I enjoy my Main Street Store. The management and staff are always, I mean always polite, professional, positive and happy to assist in every way. The store features a wide variety of everything you'll want for all kinds of pets. Adoptable kitties will melt your heart. Low cost vaccines are available monthly. We love this store. Thank you.
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October 2023 by Christina Vance
They price match! I come here for rabbit food & fish supplies. Great place! Adopts out cats, bunnies, hamsters, fish etc.
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September 2023 by Andrew Bloodworth
Selection of fish is great. Employees are friendly and personable!
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September 2023 by Malcom Crutchfield
Refused to help with getting fish when asked because she was training a new employee as she stated she had to stay in the front of the store. I started to walk out and she happily walked to the back of the store to help a customer with dog food.. ? will never go back.. nice to see employees have options on what they want to do instead of helping the customer
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September 2023 by Sara Mercer
New Management? Not sure but whatever happened to the store it's A+ across the board. The workers are happy and atmosphere is relaxed. I think I've spotted a couple new big brands in the premium food trade as well. If y'all are local we all remember the door that was never fixed lol. Well it's fixed and so many of the little things inside are better too. They've impressed me with add ons and I'm already ready to go back.
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September 2023 by Jeffrey Hadaway
Nice neighborhood store, very clean very organized. Great customer service
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August 2023 by Bamb1
Pretty good selection, prices vary. They have cheaper higher end aquarium filters than competitors yet most of their dog food is marked up. Employees are a toss up. Some are eager to help and make friendly conversation. Others should've just not bothered showing up.
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June 2023 by Ted Seachord
Went to the pet supermarket to get some feeder fish for our two ponds. It was at an unbelievable price of approximately twenty-seven cents per fish!
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June 2023 by Lama Lama
The staff are friendly and helpful all the time.
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May 2023 by Jamee L
Love this place if you have animals or what animals this is the place to go. My cat is on a strict diet and this is the only place in Dothan Al that carries different varieties and are a good price compared online! If you need any reptile advice or cats i highly recommend u ask for Ryan. Great customer service and the store is amazing and for a pet store it’s super clean
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April 2023 by Alicia Hauna
It works if your in a pinch and need pet food on the go, but it is on the pricey side of things. It's not right that the cats they sell sit in it's cage 24/7. They look extremely depressed. None of the pets they sell get natural daylight. It's just sad, they could do much better in caring for the animals they sell.
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March 2023 by Ben Russell
I arrived at the store at 7:45pm and felt a little bad because it was 15 minutes until the store was about to close but when I walked in to flag down workers to grab me a live mouse from the back, I was told to ask someone else twice and I did not appreciate the way I was talked to. I would like to acknowledge that I had explicit good service once, but every time felt off putting.
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March 2023 by Krystin Vasquez
I used to go for the variety of fish available but that has rapidly gone down hill. It's always the same ole same ole now and rarely does my store have what I'm looking for. I asked the manager to order an oto for me and when I went in tonight I saw that she in fact had. It took 20 minutes to find out if there was anyone able to help me with getting some fish and once I did find a mere 2 employees they were bickering with each other and then seemed bothered by my wanting to purchase fish. The person who helped refused to sell me minnows stating they're feeder fish and they don't sell feeders because they feed them to store critters. I've purchased them from here before, yes you do sell them! I asked for 5 tiger barbs to which he asked what those are. I pointed them out and he bagged them. Realized when I got home that I paid for 6 but only actually got 4 anyway. I asked for 5 cherry barbs and was sold 1 because it was the only one in the store (despite the tank next to the tank it was in being full of them). I bought 5 feeder goldfish instead of the minnows and he was so eager to get rid of them that I was given 8! And, back to my oto, he refused to sell it to me claiming it was actually an SAE and they don't belong in community tanks. Huh? I've looked forever for an SAE and all anyone ever carries are CAE's. I even asked to order an SAE but have always been told they couldn't be found. Even online stores don't carry them so the chances of you guys having a sole SAE (in a tank of goldfish) is slim to none. Nonetheless, I have a CAE in all 6 of my tanks and have no issues. But regardless, what I pointed out was an Oto anyway that I requested last week and your employee wouldn't sell it to me. I realize this is a high school kid kinda job but a little bit of training goes a long way!
